Jaekob Hodgson
North Ridgeville,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Test Technician
Vexos
09.2023 - Current
- Supported engineering teams in making data-driven decisions by providing timely and accurate test results.
- Implemented comprehensive test plans to evaluate product functionality, safety, and performance according to industry standards.
- Collaborated with production department to resolve technical problems.
- Streamlined data collection and analysis to support engineering teams in making informed design improvements.
Machine Operator
Burtons Biscuits Factory
01.2019 - 09.2023
- Operated multiple machines simultaneously to meet production requirements.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Collaborated with team members to optimize production processes and improve overall performance.
Customer Service Team Lead
Creams Cafe
02.2017 - 01.2019
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
NVQ 1 - Electrical Engineering
Blackpool Fyled Collage
Blackpook, UK06.2022
Timeline
Test Technician
Vexos
09.2023 - Current
Machine Operator
Burtons Biscuits Factory
01.2019 - 09.2023
Customer Service Team Lead
Creams Cafe
02.2017 - 01.2019
NVQ 1 - Electrical Engineering
Blackpool Fyled Collage
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