- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Team Sports
Michael Flachbart
North Ridgeville,OH
Summary
Dynamic manager with a proven track record at Swings N Things, enhancing team productivity and service quality. Expert in customer relationship management and staff development, I successfully implemented training that improved customer interactions and aligned goals, driving customer service upwards. Strong decision-maker and effective communicator dedicated to excellence.
Overview
4
4
years of professional experience
Work History
Manager
Swings N Things
06.2021 - 09.2025
- Streamlined daily operations to enhance team productivity and service quality.
- Implemented training programs to develop staff skills and improve customer interaction.
- Led cross-functional meetings to align departmental goals and improve overall performance metrics.
- Improved customer service during sales processing
Education
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Task delegation
- Documentation and reporting
- Strategic planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales management
Interests
Timeline
Manager
Swings N Things
06.2021 - 09.2025
High School Diploma -
North Ridgeville High School