Jaela Deligio
Davie,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
4
4
years of professional experience
Work History
Cashier/Head Hostess
Mitch's Westside Bagels
Weston, Florida
02.2025 - Current
- Processed customer transactions quickly and accurately at busy bagel shop.
- Provided exceptional customer service by answering questions and resolving issues.
- Maintained cleanliness and organization of the cash register area during shifts.
- Assisted in restocking supplies to ensure efficient operation throughout the day.
- Collaborated with team members to create a friendly atmosphere for customers.
- Handled cash, credit, and debit transactions with attention to detail and security.
- Educated customers on menu items and daily specials to enhance their experience.
- Adhered to company policies and procedures for food safety and sanitation standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Cashier/Head Hostess
Aquolina Restaurant
Weston, Florida
02.2022 - 06.2024
- Provided exceptional customer service by answering questions and resolving issues.
- Maintained cleanliness and organization of the cash register area during shifts.
- Collaborated with team members to create a friendly atmosphere for customers.
- Handled cash, credit, and debit transactions with attention to detail and security.
- Educated customers on menu items and daily specials to enhance their experience.
- Adhered to company policies and procedures for food safety and sanitation standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Western High School
Davie06-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Communication skills
- Problem resolution
- Time management
- Patience and empathy
- Multitasking and organization
- Complaint resolution
- Online orders preparation
- Payment collection
- POS systems
Affiliations
- Help assist our family-based construction business when needed
Accomplishments
- 2024-2025 State Cheerleading Champs
Timeline
Cashier/Head Hostess
Mitch's Westside Bagels
02.2025 - Current
Cashier/Head Hostess
Aquolina Restaurant
02.2022 - 06.2024
High School Diploma -
Western High School