Mya Rodriguez
Kissimmee
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Server /Head Cashier /Head Hostess
The licking
Orlando
11.2021 - 08.2024
- Provided exceptional customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Medical assistant/Front Desk Receptionist
Aramayo rejuv medical center & med spa
Orlando
03.2023 - 03.2024
- Assisted physicians with patient examinations and medical procedures.
- Managed patient records and ensured confidentiality standards were met.
- Scheduled appointments and coordinated follow-up visits for patients.
- Prepared examination rooms, ensuring cleanliness and proper equipment setup.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Activities Coordinator/Front Desk Receptionist
Legacy Vacation resorts
Kissimmee
01.2023 - 11.2023
- Planned and organized engaging activities for diverse age groups.
- Coordinated logistics for events, including scheduling and resource allocation.
- Developed promotional materials to increase participation in activities.
- Assisted in training volunteers to support activity execution.
- Analyzed data from past events to identify areas for improvement.
Front Desk Receptionist
Cardiac clinic
Kissimmee
11.2022 - 03.2023
- Greeted patients and visitors with professionalism and warmth at a cardiac clinic.
- Managed appointment scheduling using electronic medical record systems effectively.
- Coordinated patient check-ins and check-outs to ensure smooth clinic operations.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Server
Miller's Ale House
Orlando
03.2022 - 08.2022
- Provided exceptional customer service to enhance dining experience.
- Took orders accurately and relayed them to kitchen staff promptly.
- Maintained cleanliness and organization of dining area and service stations.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Artisan’s table
Orlando
09.2020 - 04.2021
- Took orders accurately and relayed them to kitchen staff promptly.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained cleanliness and organization of dining area and service stations.
Cashier / customer service
Sodexo
Orlando
08.2019 - 01.2020
- Assisted customers with inquiries, providing friendly and knowledgeable service.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
Server / bartender / hostess
Romano’s macaroni grill
Kissimmee
02.2019 - 08.2019
- Provided exceptional customer service to enhance dining experience.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to manage order accuracy and timing.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Managed inventory of liquor, mixers, and garnishes to ensure availability.
Server/ bartender /hostess
TGI Fridays
Kissimmee
11.2017 - 02.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and promptly.
- Maintained cleanliness and organization of tables, dining area, and service stations.
- Greeted guests warmly and managed seating arrangements effectively.
Worker
Taylor Farms Foodservice
Orlando
07.2018 - 10.2018
- Operated machinery for food processing and packaging tasks efficiently.
- Maintained cleanliness and organization in production areas consistently.
- Collaborated with team members to ensure smooth workflow during peak hours.
Team Member
KFC
Kissimmee
01.2016 - 04.2017
- Prepared and assembled food items following company recipes and standards.
- Ensured cleanliness of work areas and equipment throughout the shift.
- Assisted customers with orders, providing friendly and efficient service.
- Maintained inventory levels by restocking supplies as needed.
Education
Some College (No Degree) - Medical Assistant
Florida Technical College
Orlando, FLSkills
- Order processing
- POS operation
- Food safety
- Customer feedback
- Strong work ethic
- Multitasking and organization
- Food and beverage pairings
- Cash handling
- Appointment scheduling
- Electronic medical records
- Medical terminology
- Client communication
- File organization
- Data confidentiality
- Event planning
- Activity coordination
- Customer service
- Public speaking
- Activities documentation
- Adaptability
Timeline
Medical assistant/Front Desk Receptionist
Aramayo rejuv medical center & med spa
03.2023 - 03.2024
Activities Coordinator/Front Desk Receptionist
Legacy Vacation resorts
01.2023 - 11.2023
Front Desk Receptionist
Cardiac clinic
11.2022 - 03.2023
Server
Miller's Ale House
03.2022 - 08.2022
Server /Head Cashier /Head Hostess
The licking
11.2021 - 08.2024
Server
Artisan’s table
09.2020 - 04.2021
Cashier / customer service
Sodexo
08.2019 - 01.2020
Server / bartender / hostess
Romano’s macaroni grill
02.2019 - 08.2019
Worker
Taylor Farms Foodservice
07.2018 - 10.2018
Server/ bartender /hostess
TGI Fridays
11.2017 - 02.2019
Team Member
KFC
01.2016 - 04.2017
Some College (No Degree) - Medical Assistant
Florida Technical College