Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaela Hairston

Norfolk,VA

Summary

Dynamic Sales Associate with a proven track record at Kids Footlocker, excelling in customer engagement and relationship building. Leveraging effective communication and cash handling expertise, I consistently enhanced customer satisfaction and loyalty. Skilled in organizing merchandise and training new staff, I thrive in fast-paced environments while maintaining a welcoming atmosphere.

Experienced with managing and comprising complex schedules and coordinating multiple tasks to ensure seamless operations. Utilizes strategic planning and time management to improve workflow and productivity. Knowledge of implementing effective systems, ensuring projects are completed on time and within scope.

Overview

4
4
years of professional experience

Work History

Sales Associate

Kids Footlocker
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier

Chipotle
08.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier

Dairy Queen
03.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Biology

Norfolk State University
Norfolk, VA
05-2026

High School Diploma -

Deep Creek High School
Chesapeake, VA
06-2022

Skills

  • Laboratory techniques
  • Data analysis
  • Research methodology
  • Time management
  • Team collaboration
  • Effective communication
  • Verbal/written communication
  • Expert in Planning
  • Laboratory safety protocols
  • Lab equipment maintenance

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Kids Footlocker
08.2023 - Current

Cashier

Chipotle
08.2021 - 07.2022

Cashier

Dairy Queen
03.2021 - 08.2021

Bachelor of Science - Biology

Norfolk State University

High School Diploma -

Deep Creek High School

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Jaela Hairston