Trinece Houston
San Antonio,TX
Summary
Dynamic professional with a proven track record in client service and product promotions, honed across roles at Walmart and Incarnate Word College. Excels in verbal communication and team collaboration, significantly enhancing customer satisfaction and fostering patient relationships. Skilled in laboratory techniques and conflict resolution, adept at creating positive, lasting impressions in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
06.2023 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Lab Assistant
Incarnate Word College
10.2023 - 04.2024
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained documentation on tests performed in lab.
- Participated in lab meetings and project presentations.
- Participated in research projects by designing and executing experiments.
- Prepared samples for analysis by performing complex sample preparation tasks.
Sales Associate
Ross Dress for Less
02.2023 - 08.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Science - Nursing / Physiology
University of Incarnate Word
4301 Broadway06-2027
Skills
- Client service
- Product promotions
- Verbal/written communication
- Professional demeanor
- Energetic self-starter
- Conflict resolution
- Service oriented
- Sterilization techniques
- Laboratory techniques
- Team collaboration
- Vital signs monitoring
- Patient relationship building
Timeline
Lab Assistant
Incarnate Word College
10.2023 - 04.2024
Sales Associate
Walmart
06.2023 - Current
Sales Associate
Ross Dress for Less
02.2023 - 08.2023
Bachelor of Science - Nursing / Physiology
University of Incarnate Word
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