Jaelan Evans
Baton Rouge,Louisiana
Summary
Operation manager with 2 years of experience successfully demonstrating the correct way to complete process in a streamlined, efficient, and safe manner. oversees warehouse operations to meet continuous internal and customer needs. Well coordinated and decisive leader with expertise in program management, team building, and performance optimization. As a mail handler with 2 years of experience sorting packages, and managing incoming and outgoing shipments. Detail oriented organized and highly productive professional with a collaborative and hard working mentality. Also dedicated and vigilant security guard with 2 years of experience in protecting people and property. Skilled in monitoring and controls access points, conducting patrols and responding to incidents in timely and effective manner. Enthusiastic and adaptable professional receptionist with exceptional multitasking abilities and writing skills. Works well as part of a team and communicates promptly and thoroughly with staff and customers.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
12.2022 - 03.2024
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Wrote detailed reports of all security breaches and investigations.
- Completed full building and grounds patrols to spot and investigate concerns.
- immediately reported safety hazards for remediation instructions
- provided security team leadership and contributed to oncall duties
- triaged problems quickly and provided precise and clear information while working under minimum supervision
- recorded all activity in daily officer report at closing of shift
- followed safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- protected entrance by scanning individuals and bag via manuel
- closing and opening gates
- greeting visitors at entrance
- checking visitors in and out
- delivered medical aid to plant workers in distress to prevent deterioration prior to arrival of paramedics
- insuring visitors had on proper PPE
- patrolled plant every 2 hours to look for suspicious activities
- warned persons of rule infractions or violations and evicted visitors from premises
- maintained during long periods of sitting, walking, standing, or driving while remaining focused and vigilant
Receptionist
Baton Rouge General Hospital
06.2020 - 04.2022
- guide visitors and patients to appropriate location within hospital
- answer phone calls and transfer to correct areas
- perform clerical duties such as faxing, copying, emailing etc
- accept payment for service issued and field accordingly
- take detailed messages and deliver to appropriate person or department
- call for transport for patents or visitors in need of assistance
- answered phone calls to assist with customer service
- made and confirmed appointments with patients
- ensured that entryway and lobby was clean at all times
- ordered office supplies when needed
- helped patients complete necessary medical forms and documentation
- maintained current and accurate medical records for patients
- made overhead announcements to all hospital visitors, patients, and personnel
Operations Manager
Amazon
07.2019 - 03.2020
- Effectively communicating with team members at all levels to improve start performance
- mentor and manage team members including career development performance management
- multitasks, adheres to strick deadlines strong organizational skills
- spread motivation,engage performance excellence within teams and ensure productivity is met
- solves problems and resolves th conflict by writing the correct tickets to fix problems
- maintain a safe healthy working environment by establishing the following enforcing standards and procedures
- developed team communications and information for meeting
- assisted with day to day operations working efficiently and productively with all team members
- used microsoft word and other software tools to create documents and other communications
- used strong analytical and problem solving skills to develop effective solutions
- managed system support functions to set priorities and service levels expectations
- built a motivated team to consistently accomplish operations and exceed performance targets
- proven ability to learn quickly and adapt to new situations
Mail Handler
United States Post Office
08.2017 - 04.2019
- operated mail processing equipment and manually sorted mail.
- sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination
- directed items according to established routing schemes using computer controlled keyboards and scanning
- loading and unloading shipment from trucks and picked up and moved heavy packages and items using forklifts
- worked successfully with diverse group of coworkers to accomplish goals
- track mail movement through facility
- inspects shipments for damage or sorting issue
- ensure all labels were properly labeled
- cleared equipment jams and minimized sorting delays
Education
High School Diploma -
Glen Oaks High School
Baton Rouge LA, United States05.2017
Skills
- Training and development
- Microsoft office
- skilled multi-tasker
- communication skills
- excellent problem solving
- inventory control
- customer service
- inventory tracking
- forklift operator
- material handling
- team leader
- inventory management
- hard working and self motivated
- safety- oriented
- organization and time management
- dependable and responsible verbal written communication
- cybersecurity policy development
- network security measures
- data entry
- file management
- call reception
Timeline
Security Officer
Allied Universal Security Services
12.2022 - 03.2024
Receptionist
Baton Rouge General Hospital
06.2020 - 04.2022
Operations Manager
Amazon
07.2019 - 03.2020
Mail Handler
United States Post Office
08.2017 - 04.2019
High School Diploma -
Glen Oaks High School