Jaeleigh Holder
Soper,OK
Summary
Experienced insurance professional with 5-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
7
7
years of professional experience
Work History
Catastrophe Claims Adjuster
American Farmers and Ranchers
Oklahoma City, OK
07.2023 - 04.2024
- Negotiated settlements with claimants in order to resolve disputes quickly and effectively.
- Interpreted insurance policies in order to accurately assess liability and identify potential areas of fraud or misrepresentation.
- Prepared detailed reports outlining the investigation process, findings, recommendations, and settlement amounts.
- Ensured compliance with state laws governing catastrophe insurance policies.
- Analyzed data from various sources such as weather reports, satellite imagery, aerial photography., in order to properly evaluate claims.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Property Claims Adjuster
Clear Point Claims
Remote
04.2023 - 07.2023
- Investigated property damage claims to determine coverage and liability.
- Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
- Maintained accurate records of all claims files including notes from meetings, correspondence sent and received.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Investigated properties, classified damages and created estimates outlining repair costs.
Property Claims Adjuster and File Reviewer
Crawford and Company
Remote
10.2019 - 01.2023
- Creates and manages timely, clear and accurate documentation and work flow throughout the life of a claim in accordance with the Standard Operating Procedures
- Review documents to develop damage estimates
- Identified exposures and establishes reserves on assigned claim files
- And maintain professional and technical knowledge through continuing company provided industry best education
- Working knowledge of Microsoft Word, Excel, Outlook, Xactimate, Xactanalysis.
Auto Claims Adjuster
QA Claims
Remote
01.2018 - 01.2019
- Communicated with Insurance Companies and Auto Companies regarding the vehicle's condition and damages
- Worked one-on-one with clients to achieve the highest rates of customer satisfaction possible
- Provided clients with information regarding their rights and procedure guidelines.
Insurance Producer
Aflac
Durant, OK
01.2017 - 01.2018
- Wrote policies, finalized documents and filed paperwork
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Education
Accounting - Business Administration And Management
Southeastern Oklahoma State University
Durant, OK05-2021
High School Diploma -
Soper High School
01.2017
Skills
- Customer relationships
- Excellent communication skills
- Strong lead development skills
- Oklahoma, Florida, and Texas state licensed
- Customer follow-up
- Property Damage Assessment
- Automobile appraisals
- Claims file management processes
- Estimate File review
- Property adjusting
- Xactimate level 1
- Xactimate Level 2
- Symbility
Timeline
Catastrophe Claims Adjuster
American Farmers and Ranchers
07.2023 - 04.2024
Property Claims Adjuster
Clear Point Claims
04.2023 - 07.2023
Property Claims Adjuster and File Reviewer
Crawford and Company
10.2019 - 01.2023
Auto Claims Adjuster
QA Claims
01.2018 - 01.2019
Insurance Producer
Aflac
01.2017 - 01.2018
Accounting - Business Administration And Management
Southeastern Oklahoma State University
High School Diploma -
Soper High School
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