Jaelen Sturgis
Natchitoches,LA
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated through roles at DoorDash and Johnny Jacobs Recreation Park. Skilled in utilizing GPS technology for efficient route planning and a quick learner in adopting new technologies. Excelled in problem-solving and customer service, significantly improving operational efficiency and client retention.
Overview
4
4
years of professional experience
Work History
Food Delivery Driver
DoorDash
05.2024 - 08.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Parks and Recreation Assistant
Johnny Jacobs Recreation Park
06.2024 - 07.2024
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Grocery Delivery Driver
Instacart
05.2020 - 08.2020
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
Education
Bachelor of Science - Health And Exercise Science
Northwestern State University of Louisiana
Natchitoches, LA05.2025
Skills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Microsoft Word & Excel
- CPR & First Aid
Affiliations
- Omega Psi Phi Fraternity
Timeline
Parks and Recreation Assistant
Johnny Jacobs Recreation Park
06.2024 - 07.2024
Food Delivery Driver
DoorDash
05.2024 - 08.2024
Grocery Delivery Driver
Instacart
05.2020 - 08.2020
Bachelor of Science - Health And Exercise Science
Northwestern State University of Louisiana