Jaelen Thompson
Middletown,PA
Summary
Reliable professional with diverse experience in warehouse operations, security, and customer service. Known for strong time management, maintaining safety protocols, and enhancing team collaboration to drive efficient operations. Committed to delivering quality service and supporting team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Barber
Sport Clips
Harrisburg, Pennsylvania
06.2025 - Current
- Provided precision haircuts using clippers, scissors, and razors.
- Delivered exceptional customer service, resulting in increased client satisfaction and loyalty.
- Advised clients on personalized hair care products and styles, enhancing overall client experience.
- Assisted in training new barbers on techniques and customer service standards.
- Collaborated with team members to streamline salon operations and improve workflow.
- Maintained cleanliness and organization of workstations and tools.
Hotel Set-Up Staff
Hotel Hershey
Hershey, USA
06.2024 - 02.2025
- Set up event spaces for conferences and high-traffic gatherings, ensuring optimal presentation and functionality
- Collaborated with team leads to guarantee room readiness and adherence to quality standards
- Kept work area clean and organized, following setup instructions to support seamless event execution
- Hershey, PA
Security Guard
GardaWorld
01.2024 - 04.2024
- Monitored personnel and vehicle traffic, enforcing access control and preventing unauthorized entry
- Executed entry and exit screenings with handheld metal detectors, enhancing workplace safety
- Patrolled warehouse and exterior areas, ensuring adherence to site policies and procedures
- Responded to incidents, assisted with investigations, and completed daily security reports
- Provided security services at UPS Facility
Production Operator
Reese's (Hershey)
Hershey, USA
04.2023 - 10.2023
- Achieved production goals by promptly addressing machine issues to minimize downtime
- Operated and monitored high-speed packaging equipment to ensure seamless production flow
- Maintained product quality while adhering to strict safety protocols to support operational standards
- Hershey, PA
Financial Analyst
Navy
Mechanicsburg, Pennsylvania
02.2022 - 10.2022
- Analyzed financial data to enhance budget preparation and inform decision-making.
- Assisted in forecasting financial trends to optimize resource allocation.
- Prepared compliance reports on expenditures to align with Navy regulations.
Management Trainee
Enterprise Rent-A-Car
Harrisburg, Pennsylvania
06.2021 - 02.2022
- Managed daily operations to ensure optimal branch performance.
- Collaborated with team to uphold high customer service standards.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Guided customers in vehicle selection and finalized rental agreements.
- Coordinated vehicle maintenance and cleanliness schedules for fleet readiness.
General Labor & Support Roles
- Executed temporary assignments in warehouse operations, cleaning tasks, and logistics support.
- Acquired hands-on experience operating equipment, moving goods efficiently, and collaborating with teams
- Demonstrated reliability and adaptability in fast-paced team environments.
Education
B.S. - Business Management
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Barbering Techniques
- Precision haircuts
- Hair Coloring
- Client Consultation
- Customer service
- Customer-Facing Experience
- Safety protocols
- Access control
- Time Management & Reliability
- Team collaboration
- Attention to detail
- Salon Management
Certification
- Forklift-ready, Experience with training; eligible to certify onsite
- Barber License, 06/30/26
Timeline
Licensed Barber
Sport Clips
06.2025 - Current
Hotel Set-Up Staff
Hotel Hershey
06.2024 - 02.2025
Security Guard
GardaWorld
01.2024 - 04.2024
Production Operator
Reese's (Hershey)
04.2023 - 10.2023
Financial Analyst
Navy
02.2022 - 10.2022
Management Trainee
Enterprise Rent-A-Car
06.2021 - 02.2022
General Labor & Support Roles
B.S. - Business Management
Shippensburg University of Pennsylvania