Jaelin Saenz
Dallas,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bath And Body Works, Limited Brands
Dallas, TX
03.2023 - 05.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Receptionist
Fortune Flooring
Dallas, TX
10.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Associate
Target
Cedar Hill, TX
04.2022 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Teacher
La Marina Daycare
Dallas, TX
10.2021 - 02.2022
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Monitored classroom to verify safe and secure environment.
Education
High School Diploma -
Winfree Academy Dallas
Dallas, TX12.2023
Skills
- Customer Service
- Money Handling
- Bilingual (English & Spanish)
- Order Processing
- Technical Support
- Scheduling
- Complaint Resolution
References
Fortune Flooring :Tania Chavez 469-463-4564 (Manager)
La Marina Daycare: Ms.Linda 214-607-6963 (Boss)
Target: Kevin Hunt 972-748-8025 (Manager)
Timeline
Retail Sales Associate
Bath And Body Works, Limited Brands
03.2023 - 05.2023
Receptionist
Fortune Flooring
10.2022 - 01.2023
Sales Associate
Target
04.2022 - 08.2022
Teacher
La Marina Daycare
10.2021 - 02.2022
High School Diploma -
Winfree Academy Dallas