Jaelyn Blouin
Saint Cloud ,MN
Summary
Proven multitasker and hospitality expert, adept at maintaining composure and high service standards in fast-paced environments. Skilled in accurate money handling and fostering positive guest experiences, I excel in cleanliness and guest service, significantly enhancing customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Waitress
Boulder Tap House
Saint Cloud, MN
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Shift Supervisor
Qdoba Mexican Grill - Wisconsin
Saint Cloud, MN
03.2023 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
Waitress
Applebee's Grill + Bar
Stillwater, MN
06.2020 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Associate
Target
Shoreview, MN
04.2017 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Used in-store system to locate inventory and place special orders for customers.
House Cleaner
Specialty Maid Service
New Brighton, MN
04.2015 - 04.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Education
High School Diploma -
Pearblossom Private Online School
1882 Mill Creek Ln SW Floor #1, Bogue Chitto, MS 08.2017
Skills
- Strong multitasking
- Greeting guests
- Cleanliness
- Hospitality service expertise
- Accurate money handling
- Payment Processing
- Order Processing
Timeline
Waitress
Boulder Tap House
08.2024 - Current
Shift Supervisor
Qdoba Mexican Grill - Wisconsin
03.2023 - 08.2024
Waitress
Applebee's Grill + Bar
06.2020 - 02.2023
Sales Associate
Target
04.2017 - 06.2020
House Cleaner
Specialty Maid Service
04.2015 - 04.2019
High School Diploma -
Pearblossom Private Online School