Jaelyn Turner
Rochester,NY
Summary
I am seeking part-time employment where I can continue to develop professional skills and build relationships with others. Dedicated employee aiming to help others and improve their experience. Obtained 1 year of clinical experience while pursuing a Bachelor's degree and have over 3+ years of experience in customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counselor
Chili Community Center
09.2022 - Current
- Responsible for working with elementary and middle school children grades K-6 in a before and after school program.
- Duties include coordinating activities, helping children with homework, providing snacks, and assisting children from the bus.
- During the summer, duties include organizing activities, keeping students safe while maintaining a positive attitude.
Volunteer
Autism Up
09.2023 - 11.2023
- Worked with middle-school and high-school age individuals with autism in a baking class.
- Improved organizational efficiency by aiding in the flow of activities.
- Supported staff by helping to prompt students, providing one-on-one help to students when needed.
Sales Associate
Marshalls
03.2022 - 08.2023
- Responsible for selling credit cards and driving sales through strong customer service skills.
- Boosted customer satisfaction levels through the ability to address concerns properly, and providing a welcoming store environment.
- Assisted guests with any questions they had regarding products, store policies, and other inquiries.
Customer Service Associate and Cashier
Tops Friendly Markets
12.2020 - 02.2022
- Responsible for conducting refunds, money orders, utility payments, and Western Union payments while providing quality service at the Customer Service Desk.
- Responsible for scanning and bagging customer groceries efficiently.
- Processed payments and coupons provided by guests.
- Stocked supplies when needed, returned unwanted groceries to the proper location, and cleaned areas around the store.
Seasonal General Merchandise Associate
Target
10.2019 - 01.2020
- Responsible for moving products from the delivery truck onto the floor in a timely manner for the guests.
- Organized and stocked aisles making sure the correct number of products were displayed.
- Assisted customers with specific questions and found requested items.
Seasonal Sales Associate
Kohls
07.2019 - 10.2019
- Responsible for driving sales and adding on purchases by promoting specific items to customers.
- Improved customer satisfaction by assisting customers with their completed purchases and rewards program.
- Processed payments on the cash register.
Team Member
Burger King
07.2018 - 07.2019
- Pleasantly greeted and welcomed customers to the restaurant while taking food orders.
- Worked in between customer orders to manage other guest needs, such as drink refills or order corrections.
- Operated a cash register to process payments and coupons.
Education
Bachelor of Science - Communication Sciences And Disorders
Nazareth University
Rochester, NY12.2023
Regents Diploma -
Gates Chili High School
Rochester, NY06.2020
Skills
- Reliable
- Friendly
- Timely
- Dependable
- Experience in different work environments
- Basic excel skills
- Clinical experience
- Organized
- Leadership experience
Certification
- CPR Certified
Timeline
Volunteer
Autism Up
09.2023 - 11.2023
Counselor
Chili Community Center
09.2022 - Current
Sales Associate
Marshalls
03.2022 - 08.2023
Customer Service Associate and Cashier
Tops Friendly Markets
12.2020 - 02.2022
Seasonal General Merchandise Associate
Target
10.2019 - 01.2020
Seasonal Sales Associate
Kohls
07.2019 - 10.2019
Team Member
Burger King
07.2018 - 07.2019
Bachelor of Science - Communication Sciences And Disorders
Nazareth University
Regents Diploma -
Gates Chili High School
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