Jaelynn Donaldson
Benton ,IL
Summary
At Dairy Queen Grill & Chill, I elevated customer satisfaction through exceptional service and efficient teamwork, demonstrating expertise in cash handling and food safety, leading to increased productivity, reduced wait times, resolving complaints and promoting a positive brand image; strong multitasking and excellent customer service skills. By streamlining operations and mastering cash handling, I significantly contributed to the restaurant's productivity and hygiene standards, showcasing my ability to thrive in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Fast Food
Dairy Queen Grill & Chill
06.2022 - 09.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
- Reduced wait times for customers with prompt order preparation and delivery.
- Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
- Worked closely with managers to identify areas of improvement in day-to-day operations resulting in increased productivity levels.
- Facilitated seamless shift transitions by properly updating incoming staff on ongoing tasks or pertinent issues that arose during previous shifts.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
Diploma -
Benton Consolidated Highschool
Benton IlSkills
- Reliability and punctuality
- Strong multitasking
- Accurate Cash Handling
- Quick Decision Making
- Excellent customer service
- Food safety knowledge
- Supply Restocking
- Order Taking
- Menu Memorization
- Food Preparation
- Cleanliness and hygiene
- Order Accuracy
- Money Handling
- Personal hygiene maintenance
- Cleaning and sanitation
- Valid State driver's license
- Basic Math
- Team Player
Timeline
Fast Food
Dairy Queen Grill & Chill
06.2022 - 09.2023
Diploma -
Benton Consolidated Highschool