Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelynn Henderson

Stanley,VA

Summary

Dedicated healthcare professional with a proven track record at Augusta Health, adept in patient registration and skilled in IV starting. Excelled in enhancing patient experience through effective communication and meticulous attention to HIPAA compliance. Demonstrated ability to streamline front desk operations, significantly improving appointment management efficiency.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Valley Urgent Care
03.2024 - Current

I check in patients to be examined along with taking phone calls and scheduling patients. I also do drug screens and assist in getting paperwork filled out for the Nurse practitioners.

Medical Imaging Assistant

Augusta Health
11.2022 - 07.2024

I worked this position both in the ER and in an outpatient center. In the ER I took patients from ER to MRI or CT rooms and started their IVs for contrast if needed and got them ready to be scanned on the table. In the outpatient center I also started IVs for contrasted MRIs and CT scans. Along with that I charted patient information and got them changed and ready for their exams. I got certified to start IVs and drug screens at Augusta Health.

Sales Associate/customer Service

Wintergreen Resort
12.2021 - 08.2022

Sold season passes, checked people in and out, sold merchandise. A lot of receptionist work for the resort.

Education

Nursing

Liberty University
Lynchburg, VA

High School Diploma -

Stuart’s Draft High School
Stuarts Draft, VA
05.2021

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Patient registration
  • HIPAA compliance
  • Appointment setting
  • Insurance verification
  • HIPAA guidelines
  • Appointment management
  • Payment collection
  • EMR / EHR
  • Documentation
  • Medical charting
  • Outpatient care
  • CNA type work
  • IV starting
  • Medical assistant work

Timeline

Medical Receptionist

Valley Urgent Care
03.2024 - Current

Medical Imaging Assistant

Augusta Health
11.2022 - 07.2024

Sales Associate/customer Service

Wintergreen Resort
12.2021 - 08.2022

Nursing

Liberty University

High School Diploma -

Stuart’s Draft High School
Jaelynn Henderson