Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jaelynn Rosas

Jaelynn Rosas

Coventry

Summary

Motivated and customer-focused professional with 3 years of experience in fast-food service and currently pursuing a degree in Hospitality and Tourism Management at Johnson & Wales University. Seeking to apply strong customer service skills, food handling experience, and hospitality knowledge in a restaurant or customer service role.

Overview

3
3
years of professional experience

Work History

Shift Leader, Sandwich Artist

SUBWAY®Restaurants
07.2022 - 08.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Opened and closed location and monitored shift changes to uphold successful operations

Education

Hospitality And Tourism Management

Johnson & Wales University
Providence, RI
05-2028

Hospitality

Coventry High School
Coventry, RI
06-2025

Skills

  • Sales expertise
  • Fast food preparation and handling
  • Cash register operations and payment processing
  • Time management and multitasking in fast-paced environments
  • Teamwork and leadership (trained and supervised staff)
  • Knowledge of food safety and cleanliness standards
  • Basic hospitality industry knowledge

Timeline

Shift Leader, Sandwich Artist

SUBWAY®Restaurants
07.2022 - 08.2025

Hospitality And Tourism Management

Johnson & Wales University

Hospitality

Coventry High School

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