Summary
Overview
Work History
Education
Skills
Timeline
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Jaelynn Williams

Corbin,KY

Summary

Dynamic professional with a proven track record in security and management roles at Allied Universal Security Services and Dollar General. Excelled in high-stress situations, demonstrating exceptional problem-solving and communication skills. Enhanced customer satisfaction and operational efficiency through effective leadership and time management. Adaptability and customer service expertise propelled performance beyond expectations.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Universal Security Services
Louisville, KY
10.2023 - Current
  • Act quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company by foot.
  • Provide excellent customer service while addressing concerns related to facility safety or access control procedure

Assistant Manager

Dollar General
Fourmile, KY
04.2020 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Representative

General Dynamics
London Ky
03.2018 - 05.2019
  • Answered calls, answered questions and concerns.

Education

Diploma -

Penn Foster Career School
Scranton, PA
08.2016

Skills

  • Communication
  • Problem Solving
  • Time Management
  • Customer Service
  • Adaptability

Timeline

Security Officer

Allied Universal Security Services
10.2023 - Current

Assistant Manager

Dollar General
04.2020 - 07.2022

Customer Service Representative

General Dynamics
03.2018 - 05.2019

Diploma -

Penn Foster Career School
Jaelynn Williams