Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Jaemie Buckner

Fairport,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Floor Supervisor

McDonald's
10.2016 - Current
  • Held team meetings to gain feedback, provide updates and set policies.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Defined and enforced store procedures in compliance with company policies and procedures.
  • Evaluated work of Number floor employees to improve performance.
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.
  • Monitored sales floor and provided customer service to foster retention and loyalty.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Reduced employee turnover with hands-on leadership and coaching.

Education

GED -

Fairport Senior High School
Fairport, NY

Skills

  • Quality Control
  • Floor Sweeping
  • Performance Improvement
  • Sales Goal Achievement
  • Constructive Feedback
  • Standard Operating Procedures Understanding
  • Maintaining Clean Work Areas
  • Motivational Leadership
  • Operations Oversight
  • POS Systems Operations
  • Effective Customer Communication
  • Staff Coaching
  • Interpersonal Conflict Resolution
  • Safety Monitoring
  • Customer Transactions
  • Project Requirements
  • Employee Workflow Management
  • Policy Enforcement
  • Team Goals
  • Safety Violations
  • Sanitization Protocols
  • Cash Register Operations
  • Issue Resolution
  • Information Updates
  • Team Meetings
  • Production Targets
  • Performance Feedback
  • Daily Logs
  • Proper Staffing
  • Key Performance Indicators (KPIs)
  • Job Assignments
  • Cash Counting
  • Corrective Actions
  • Monetary Transactions
  • Team Supervision
  • Performance Coaching
  • Merchandise Promotion and Display

Certification

  • Medical Billing Certification 10-2022

Timeline

Floor Supervisor

McDonald's
10.2016 - Current

GED -

Fairport Senior High School

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Jaemie Buckner