Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jaeson Hicks

Newark,DE

Summary

Results-driven professional with extensive experience in data analysis and risk management. Expert in identifying root causes, presenting insights to senior leadership. Skilled in data visualization, and stakeholder communication, with a proven track record of enhancing operational processes. Experienced in leveraging innovative technologies like Large Language Models (LLMs) to streamline business operations and ensure regulatory compliance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CRMO DQ Officer

J.P Morgan Chase
Newark, USA
11.2023 - Current
  • Conducted routine analysis on closed Data Quality (DQ) limit breaches to identify root causes
  • Presented data, trends, and findings weekly to senior management
  • Investigated breaches and provided detailed commentary to propose strategic or tactical fixes
  • Assisted in prioritizing a resolution roadmap based on analysis and findings

Credit Risk Middle Office Analyst

J.P Morgan Chase
Newark, USA
06.2022 - 12.2023
  • Provided comprehensive support for Credit Risk Management, ensuring smooth operations
  • Performed and oversaw line facilitation/maintenance and monitored limit breaches
  • Conducted investigations and reviewed prospectuses and annual reports for thorough risk assessment
  • Participated in user acceptance testing (UAT) for technology changes to core business applications

Quality Analyst (Temp)

Prudential Insurance
Remote
10.2021 - 01.2022
  • Assessed calls with complaints for errors made by sales agents
  • Tracked disciplinary pipeline to ensure proper education met company standards

Digital Brand Specialist

CSC Global - Digital Brand Services
Wilmington, USA
12.2018 - 10.2019
  • Provide strategies for expansion of online portfolios, as well as mitigating online attacks
  • Facilitated business plan development based on market research

Domain Renewal Specialist
12.2017 - 12.2018
  • Implemented process improvements reducing turnaround rate to a third of the standard time
  • Responsible for daily monitoring/processing of corporate domain renewals worth millions of dollars
  • Foster relationships with over one hundred international vendors

Education

Business/Finance -

Christiana High School
DE
05.2017

Skills

  • Data Visualization
  • Risk Assessment
  • Presentation to Senior Management
  • LLM Utilization for BAU processes
  • Root Cause Analysis
  • Process Improvement
  • Stakeholder Communication

Certification

  • Certified Risk Manager (CRM), in progress

References

References available upon request.

Timeline

CRMO DQ Officer

J.P Morgan Chase
11.2023 - Current

Credit Risk Middle Office Analyst

J.P Morgan Chase
06.2022 - 12.2023

Quality Analyst (Temp)

Prudential Insurance
10.2021 - 01.2022

Digital Brand Specialist

CSC Global - Digital Brand Services
12.2018 - 10.2019

Domain Renewal Specialist
12.2017 - 12.2018

Business/Finance -

Christiana High School

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Jaeson Hicks