Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JAFER ROBSO

Las Vegas,Nevada

Summary

A solution-driven individual with newfound experience in problem-solving, working with cross-functional teams, and building project plans in software like Asana, Jira, and Microsoft Office. Has completed the Google Project Management career certificate with the hands-on program that covers the life cycle of a project and its methodologies. Can interpret project requirements to define scope, milestones, and budget maintenance. Willingness to learn and grow within a company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Part- Time Assistant Project Coordinator

Wall Coat Company Inc
Denver, CO
07.2022 - Current
  • Conducted research and gathered key information for use in upcoming project planning.
  • Reviewed documentation to verify conformance with established project criteria.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
  • Arranged events by overseeing logistics, budgets, venue selection and activity planning.

Assistant Content Developer

UNLV Career Academic Enrichment and Outreach
Las Vegas, USA
04.2021 - 04.2022
  • Created & managed a YouTube channel for the department
  • Fixed audio issues with videos and communicate with other staff members on what to improve on for the office
  • Tasked with other projects such as handling other social media accounts
  • In charge of creating conference calls with higher-ups on the status of projects.

Media Will Call

Las Vegas Raiders
Las Vegas, NV
10.2021 - 01.2022
  • Handled external communications with media and public relations professionals.
  • Assisted media members with credentials for the Raiders gameday

IT Help Desk Technician

UNLV OIT
Las Vegas, USA
11.2018 - 02.2019
  • Assisted with students' email or password reset
  • Managed programs through interface calling with faculty members of UNLV
  • Directed other OIT workers to reach daily goals set.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Lead Customer Service Representative

Williams-Sonoma
Las Vegas, USA
06.2016 - 08.2016
  • Directed all phone calls in a professional and timely manner
  • Used communication skills to assist customers' experience with the company
  • Resolved any issues that were brought forward by the customer
  • Guaranteed customer satisfaction

Social Media Manager

G-Steez
Las Vegas, USA
08.2010 - 08.2013
  • Wrote small articles on the skateboard scene in Las Vegas
  • Worked with a cross-functional team to endorse skating events and magazine releases
  • Managed local Las Vegas events
  • Worked with and managed the graphic design team to release skateboards and other accessories
  • Administrative experience.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.

Brand Ambassador Intern

Yelp
Las Vegas, USA
11.2012 - 05.2013
  • Set up for various events in Las Vegas and would tell people to use their
  • Facebook accounts to win a yelp prize
  • Created and managed different promotional ads for Facebook
  • Worked with a social team to use different strategies for events for the
  • Vegas valley such as First Friday
  • Also assisted with executives on other social media projects.
  • Contributed to social media content documenting the brand's impact in the market.

Education

BACHELORS -

JOURNALISM University of Nevada
2019

Skills

  • Workflow Planning
  • Managing Multiple Projects
  • Bid Reviewing
  • Performance Improvement
  • Project Goals and Milestones
  • Job Bidding
  • Attention to Detail
  • Planning and Execution
  • Data Collection
  • Project Safety

Accomplishments

  • Google Project Management
  • Get Started With JIRA
  • How To Create A JIRA Scrum Project

Certification

STRONG COMMUNICATION SKILLS TEAMWORK/ABILITY TO WORK COLLABORATIVELY JIRA, ASANA, AGILE & WATERFALL METHODOLOGIES CROSS-FUNCTIONALITY LEADER

PROFICIENT IN MICROSOFT OFFICE GOOGLE SHEETS

Timeline

Part- Time Assistant Project Coordinator

Wall Coat Company Inc
07.2022 - Current

Media Will Call

Las Vegas Raiders
10.2021 - 01.2022

Assistant Content Developer

UNLV Career Academic Enrichment and Outreach
04.2021 - 04.2022

IT Help Desk Technician

UNLV OIT
11.2018 - 02.2019

Lead Customer Service Representative

Williams-Sonoma
06.2016 - 08.2016

Brand Ambassador Intern

Yelp
11.2012 - 05.2013

Social Media Manager

G-Steez
08.2010 - 08.2013

BACHELORS -

JOURNALISM University of Nevada

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