Jafet Garcia
El Paso
Summary
Detail-oriented Barbershop Manager skilled in implementing health and safety protocols. Known for resolving customer complaints efficiently and maintaining high-quality service standards to foster client loyalty.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
Work History
Barbershop Manager
Next level barbershop
El Paso
02.2023 - Current
- Managed daily operations of a busy barbershop environment.
- Supervised staff to ensure high-quality customer service and satisfaction.
- Scheduled appointments and coordinated staff availability for peak hours.
- Maintained inventory levels and ordered supplies as needed for services.
- Developed marketing strategies to attract new clients and retain existing ones.
- Implemented health and safety protocols to ensure a clean workspace.
- Resolved customer complaints promptly to maintain positive relationships.
- Ensured shop staff adhered to all health and safety regulations.
- Supervised daily operations of the barbershop, ensuring smooth functioning.
- Performed regular maintenance on tools and equipment within the shop.
- Organized employee schedules and assigned tasks appropriately.
Home Renovator
Property doctors
El Paso
06.2018 - 01.2022
- Managed renovation projects from concept to completion for residential properties.
- Collaborated with clients to understand their vision and design preferences.
- Operated various tools and equipment to execute renovation tasks safely.
- Inspected work areas to ensure compliance with safety regulations and quality standards.
- Led a team of workers, providing guidance and support throughout projects.
- Maintained clear communication with clients regarding project timelines and updates.
- Operated power tools safely when performing various carpentry duties such as framing walls or installing cabinetry.
Assembly Line Leader
Simmons Bedding
Trujillo alto
10.2013 - 01.2017
- Led assembly line operations to ensure efficient production flow.
- Trained new team members on safety protocols and assembly procedures.
- Monitored equipment performance and reported maintenance needs promptly.
Sales Associate
Frito-Lay
San Juan
09.2011 - 02.2013
- Assisted customers in selecting products and promoting new items.
- Managed inventory levels and organized product displays effectively.
- Processed transactions quickly and accurately during busy periods.
- Collaborated with team members to enhance customer service experience.
- Implemented merchandising strategies to attract customer attention.
- Resolved customer inquiries and complaints with professionalism and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
Education
Class A Barber
Sol Barber School
01.2017 - 01.2018
Tourism And Convention
Instituto De Banca Y Comercio
05.2010 - 03.2011
Dr Jose M Lazaro
Carolina , Puerto ricoSkills
- Staff supervision
- Customer service
- Inventory management
- Appointment scheduling
- Project management
- Client communication
- Equipment maintenance
- Team leadership
- Problem solving
- Conflict resolution
- Creative thinking
- Appointment management
- Cleaning and sanitation
- Effective training
- Evaluations and reporting
- Occupational safety
- Accident prevention
- Tool operation
- Communication skills
- Clean driving record
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Barbershop Manager
Next level barbershop
02.2023 - Current
Home Renovator
Property doctors
06.2018 - 01.2022
Class A Barber
Sol Barber School
01.2017 - 01.2018
Assembly Line Leader
Simmons Bedding
10.2013 - 01.2017
Sales Associate
Frito-Lay
09.2011 - 02.2013
Tourism And Convention
Instituto De Banca Y Comercio
05.2010 - 03.2011
Dr Jose M Lazaro