Results driven and detail-oriented legal professional with over 7 years of legal experience, equipped with process-oriented skills for troubleshooting, problem-solving and problem resolution.
Overview
9
9
years of professional experience
Work History
Precloser
Hankin Pack PLLC
10.2021 - 10.2022
Provided email, web, and phone-based end user support to several hedge funds to assist on their closings, handled 200 closings on a monthly basis.
Resolved pre-closing inquiries while working as a liaison for sellers, hedge funds, agents, and third parties on a regular basis.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Clearly comprehend the issues that a rise before the closing for the hedge funds and relaying it accordingly to the lawyers.
Worked with multiple files for different states and became familiar with the real estate regulations accordingly.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Precloser
Ganek PC
10.2019 - 10.2021
Managed on an average basis 150 residential closings monthly by analyzing contracts
Implemented process improvements to ensure the ordering of HOA Closing Letters, Payoffs, and/or Utility bills were done in a timely manner.
Trained new employees on the duties and responsibilities of pre-closing.
Fostered positive and transparent communication with buyers, sellers, lenders, and agents.
Precloser
King, Watts, And Reddick (Discontinued)
02.2018 - 10.2019
Successfully pre-closed for multiple offices and supported end-to-end process of all pre-closings for these offices
Tracked communications and investigated concerns with buyers, lenders, sellers, and agents.
Initiated new files for contracts on real estate software and ordered any items including HOA letters, Payoffs, and Utility bills if needed for the property that was being sold.
Legal Assistant
Olson & Medlock
02.2016 - 10.2017
Provided legal support to attorneys by preparing draft amendments, letters and
correspondence; reviewed documents for accuracy of data and content.
Assisted with legal research, organized and tracked files for transactions or case documents.
Investigated factual evidence of a transaction and prepared commitments, Closing Protection Letters and preliminary closing disclosures
Case Clerk
Greenberg Traurig
01.2015 - 09.2015
Maintained court dockets and updated disposition of cases after court hearings and trials.
Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
Prepared and distributed court orders, probation orders and sentencing information.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Provided adequate support by managing projects for senior attorneys and status reports
Education
Bachelor of Arts - International Studies , Global Politics And Societies
University of San Francisco
San Francisco, CA
05.2014
Skills
Legal Programs: Lexis Nexis, Pacer, ECF
Communication Programs: Teams, Slack, Helpscout
MS Office Suite & Google Suite
Mac iOS & Windows
Technicial Programs: Salesforce & Jira
Real Estate Software: Softpro & Qualia
Timeline
Precloser
Hankin Pack PLLC
10.2021 - 10.2022
Precloser
Ganek PC
10.2019 - 10.2021
Precloser
King, Watts, And Reddick (Discontinued)
02.2018 - 10.2019
Legal Assistant
Olson & Medlock
02.2016 - 10.2017
Case Clerk
Greenberg Traurig
01.2015 - 09.2015
Bachelor of Arts - International Studies , Global Politics And Societies