Jagadeesh Bangarusamy

Onshore Test Lead

July 2022- Current

Strategic Leadership & Agile Delivery

• Test Lead for Registration & Activation: Orchestrated testing cycles within an Agile/Scrum framework for high-visibility "Registration & Activation" initiatives. Facilitated daily syncups, testing calls, requirement clarification calls with right stakeholders
• High-Stakes Conversion Leadership: Served as the one of the Onshore Lead for the complex Barclays Conversion project. Managed end-to-end testing strategies, ensuring zero-defect transition of legacy data to the new platform while minimizing operational risk.
• Onshore-Offshore Liaison: Bridged the communication gap between onshore stakeholders and offshore development teams, providing technical guidance, clearing blockers, and ensuring 24/7 productivity across time zones.

Quality Assurance Strategy & Execution

• Risk-Based Testing: Defined and implemented comprehensive test strategies focusing on security, compliance, and user experience. Prioritized test cases based on business impact and risk analysis, ensuring that critical "Registration & Activation" flows remained secure and intuitive.
• Framework Development: Spearheaded the modernization of testing automation, overseeing the migration/maintenance of functional flows in Selenium . Increased regression testing efficiency and reduced time-to-market for critical releases.
• Defect Governance: Led the defect management lifecycle, performing root-cause analysis (RCA) on critical issues during system and integration testing. Established strict quality gates to ensure adherence to internal standards and external regulatory requirements.

Project Management & Process Improvement

• Estimation & Planning: Managed effort estimations for testing phases, tracked sprint velocity, and provided real-time status reporting to senior leadership.
• Process Optimization: Mentored junior QA team members and introduced best practices in documentation and automated reporting, directly resulting in improved software stability and project transparency

Requirements Analysis & Process Optimization
Quality Assurance & Technical Integration

Citigroup – North America Information Technology, USA | Nov 2011-June 2022

Chennai, India

Notable projects - Costco conversation , Virtual account numbers , FFIEC , Statement Redesign

Project Leadership & Stakeholder Management

• Facilitated cross-functional collaboration by conducting regular meetings with Subject Matter Experts (SMEs) and application development teams to align business goals with technical execution.
• Managed offshore-onsite coordination, ensuring seamless communication, task delegation, and adherence to project timelines.
• Delivered high-level status reporting and performance reviews to executive clients, ensuring transparency throughout the project lifecycle.
• Led comprehensive requirements studies and impact analyses, translating complex business needs into detailed design documentation and actionable workflows.
• Defined end-to-end user requirements and managed the full scope of project documentation, ensuring strict compliance with evolving business processes.
• Identified opportunities for process improvement, optimizing workflows to increase efficiency and maintain rigorous quality standards.
• Automation & Testing: Engineered automated testing frameworks using QTP and Selenium to streamline functional flows.
• System Integrity: Managed end-to-end integration testing for complex scenarios, performing exhaustive defect identification and resolution to ensure high-quality software delivery and compliance with industry standards.

Project Planning & Estimation

• Developed detailed project plans, performed effort estimations, and monitored milestone progress to ensure the timely delivery of critical financial applications.