JAGDEEP BOLA
Fort Wayne,IN
Summary
Dedicated professional with a strong foundation in customer service and team collaboration. Proven ability to enhance patient satisfaction through effective meal distribution and nutritional analysis. Seeking to leverage skills in a well-organized environment that values attention to detail.
Overview
20
20
years of professional experience
Work History
Retail Store Owner
Glorious Gifts
Fort Wayne, Indiana
03.2015 - 01.2026
- Supported daily store operations ensuring efficient inventory management and customer satisfaction.
- Applied merchandising strategies to improve product visibility by arranged store fixtures, displays, and signage according to company guidelines.
- Ran promotional campaigns to bring in new customers and keep existing customers engaged.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
Radio Frequency Technician / Driver
Nexgen Wireless, Inc.
Fort Wayne, Indiana
02.2013 - 10.2014
- Performed routine maintenance on RF systems to prevent downtime.
- Collaborated with engineers to troubleshoot complex RF issues effectively.
- Documented procedures and specifications for RF installations and repairs.
- Utilized testing tools to analyze signal strength and quality measurements.
- Conducted system tests to ensure proper functioning of equipment.
- Analyzed data from test results to identify any potential issues or problems with the system.
- Identified areas for improvement within existing radio frequency systems.
- Troubleshot hardware and software issues related to radio frequency systems.
Nutrition / Dietary Assistant
The Lutheran Hospital of Indiana
Fort Wayne, Indiana
09.2005 - 06.2012
- Supported meal-order calls, relayed requests to food service staff, and updated electronic records for diet orders and nutrition supplements to maintain accurate workflow.
- Completed food service tasks according to dietary guidelines, patient preferences, and restriction records.
- Provided nutrition education to patients to encourage healthy eating habits.
- Kept dietary preference and restriction records current to support safe meal planning.
- Helped deliver meals to patient floors for timely service.
- Assisted kitchen staff with meal tray prep, cart loading, dishwashing, and cleaning work areas as needed.
Education
Some College (No Degree) - Design Technology
Ivy Tech Community College
Fort Wayne, Indiana, USA01-2036
Diploma - Graphic Design & Web Animation
Arena Multimedia Institute
Punjab, India04-2003
Diploma - Electronics Commerce
Asset International Computer Institute
Punjab, India03-2002
Diploma - Information Systems Management
Aptech Computer Institute
Punjab, India04-2000
High School Diploma -
Raj Academy
Punjab, India04-2000
Skills
- Graphic design
- Customer service
- Team collaboration
- Attention to detail
- Problem analysis
- Nutritional analysis
- Diet and activity discussions
- Meal distribution
INTERESTS
Art and crafts, tourism, cooking, music, and photography.
Accomplishments
- Dean's List – fall 2010, fall 2011, and spring 2012.
- Certificate of Honor for five years of continued service in Lutheran Hospital - 2005
Timeline
Retail Store Owner
Glorious Gifts
03.2015 - 01.2026
Radio Frequency Technician / Driver
Nexgen Wireless, Inc.
02.2013 - 10.2014
Nutrition / Dietary Assistant
The Lutheran Hospital of Indiana
09.2005 - 06.2012
Some College (No Degree) - Design Technology
Ivy Tech Community College
Diploma - Graphic Design & Web Animation
Arena Multimedia Institute
Diploma - Electronics Commerce
Asset International Computer Institute
Diploma - Information Systems Management
Aptech Computer Institute
High School Diploma -
Raj Academy