JAGDEEP KUMAR KANDA

• Handle Vessel Operation at Hamad Port.
• Update Customers with Arrival and Loading confirmation.
• Plan vessel space with the help of central Vessel Planning Team.
• Co-ordinate with overseas offices for routine work.
• Update Vessel TDR in OTM and issue slot invoices.
• Monitor Container Inventory at Hamad Port and private depots.
• Closely Monitor Reefer Temperature at Qterminal.
• Co-ordinate for Reefer Malfunction units with local technician and MNR team.
• Update OTM with Daily Containers Activity.
• Liaise with Tender Client QP-Muntajat & local shippers for their container requirement and arrange transportation accordingly.
• Plann and supervise shipments from production to end-user and scheduled daily and weekly routes.
• Maintain excellent working relationships with customers by efficiently responding to inquiries and complaints concerning bookings, invoices and shipments,.
• Track orders and notified customers of status or potential delays.
• Presents Performance reports in weekly Teams meetings to HO and discuss with management to develop strategic operation goals.
• Prepare Annual Budgets & submit to management.
• Liaise with Trade desk on daily sales queries to secure the business.
• Work on Tender Rates with pricing team and submit bid to QP-Muntajat & Qatalum.
• Efficiently and effectively identify and solve all problems that impacted the direction of the business.
• Increased company profits through performance optimization strategies and efficiency improvements.
• Collaborate with new and established vendors to negotiate optimal pricing-Depot / Transportation / Repairs etc.

• Developed marketing plans based upon extensive research and prospects targeted.
• Analyzed marketing campaigns using key metrics and performance indicators.
• Completed and submitted monthly and yearly Sales reports.
• Handled LCL consolidation. 
• Ensured that client inquiries were handled professionally and efficiently.
• Organized company files and creating support system to decrease workload and increase productivity of account managers.
• Expanded customer base by commodity based and sector wise.
• Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction.
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
• Negotiated prices for ocean freights to decrease overall costs.
   

• Developed marketing plans based upon extensive research and prospects targeted.
• Ensured that client inquiries were handled professionally and efficiently.
• Identified and qualified accounts to assess market potential.
• Developed and maintained long-term relationships with clients and shipping lines.
• Organized company files and creating support system to decrease workload and increase productivity of account managers.
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
   

Handled Customer Queries.

Submitted Bill of Lading to line systems.

Generated Invoices in system.

Generated Sales Leads & Cargo Booking Through Tele Marketing.

Handled Post Booking Tasks with Zero Error.

Submitted Customer wise Reports.

Submitted Weekly reports.

• Handled Customs Clearing.
• Co-ordinate with customer for new shipment documents.
• Arranged Railway payment.
• Maintained shipment tracking register.
• Submitted booking to shipping line.
• Submitted Bill of Lading to shipping line.
• Reported customers for shipment status.