Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Languages
Interests
Timeline
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Jagger Highberger

Colorado Springs

Summary

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in optimized workflows, improving efficiency, and being a part of high-performing teams.

Overview

5
5
years of professional experience

Work History

Operations Supervisor

Holland LP
05.2022 - 03.2025
  • Proficient in welding operations, including on-site rail welding and repairs, ensuring efficient and precise track restoration
  • Experienced in ensuring adherence to company protocols and safe equipment operation
  • Able to perform physically demanding tasks
  • Skilled in maintaining accurate and detailed reports for welding jobs, equipment condition, and operational performance
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.

Grill Cook

Texas Roadhouse
09.2021 - 03.2022
  • Proficient in grilling and broiling a diverse range of meats, consistently achieving optimal cooking temperatures and ensuring high-quality results.
  • Skilled in maintaining cleanliness across kitchen equipment, surfaces, and workstations, upholding rigorous hygiene standards in compliance with food safety protocols.
  • Adept at managing multiple orders simultaneously, ensuring prompt and efficient service in a high-pressure, fast-paced environment.
  • Worked seamlessly with kitchen staff to streamline operations, contributing to the timely delivery of high-quality meals.
  • Diligent in adhering to precise cooking specifications and maintaining a clean and organized kitchen environment.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.

Freight Coordinator

UPS
04.2020 - 07.2021
  • Coordinated international shipments by liaising between customs brokers, shipping lines, trucking companies, warehouses suppliers.
  • Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
  • Improved inventory control through regular audits, ensuring accurate records for seamless order processing.
  • Contributed to company growth with meticulous management of high-volume shipments during peak seasons.
  • Managed claims processes for damaged or lost shipments, effectively recovering costs while preserving business relationships.

Education

High School Diploma -

Pueblo South Highschool
Pueblo, CO
06-2020

Skills

  • Task delegation
  • Team leadership
  • Operations management
  • Staff supervision
  • Strong work ethic
  • Quick-learning
  • Willing to learn
  • Multitasking and organization
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Goal setting

Accomplishments

  • Employee of the month on numerous occasions
  • Competed in a kickboxing tournament
  • Bought my own house with money that I had worked for
  • Led a team of determined individuals for a nationwide, multi-million dollar company
  • Met up with and secured clients for previous company oversees
  • Achieved company-wide recognition by completing a project that stretched halfway across the state of California with accuracy and efficiency.

Languages

German
Limited Working
Spanish
Limited Working
French
Elementary

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Martial Arts
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration
  • Personal Development and Self-Improvement

Timeline

Operations Supervisor

Holland LP
05.2022 - 03.2025

Grill Cook

Texas Roadhouse
09.2021 - 03.2022

Freight Coordinator

UPS
04.2020 - 07.2021

High School Diploma -

Pueblo South Highschool
Jagger Highberger