Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jah-tario Mitchell

Durham,NC

Summary

Dynamic and results-driven professional with extensive experience in team leadership and customer service management at Bojangles' Famous Chicken 'n Biscuits. Proven ability to motivate teams and enhance operational efficiency, leveraging strong problem-solving skills and cash handling expertise to drive sales and improve customer satisfaction.

Overview

8
8
years of professional experience

Work History

Shift Leader

Sport Endeavors
03.2024 - Current

Assistant Store Manager

Wingstop
03.2024 - Current

Assistant Manager

Taco Bell
10.2023 - 02.2024

Worked multiple location in Nc as Asm befor moving too sc working last location for up too year befor moving back too different of Nc finishing out another year befor leaving the company

General Manager

Bojangles' Famous Chicken 'n Biscuits
05.2017 - 02.2020

Worked 2 different locations

Both lasting 2 years in each location

Education

GED - Business

Southern High School
Durham, NC
08.2016

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Conflict resolution
  • Staff education and training
  • Staff supervision
  • Staff training and development
  • Goal setting and tracking
  • Motivational leadership
  • POS system operation
  • Safety processes and procedures
  • Assigning work
  • Inventory counts
  • Complaint resolution
  • Sales and upselling
  • Shift paperwork completion
  • Issue resolution
  • Daily workflows
  • Policy enforcement
  • Client service
  • Shift scheduling
  • Sales reporting
  • Operations management
  • Rules enforcement
  • Sales expertise
  • Quality inspections
  • Employee scheduling
  • Employee attendance monitoring
  • POS deletions
  • Technical support
  • Policy and procedure enforcement
  • Drawer assignments
  • Account management
  • Telemarketing expertise
  • Strategic thinking
  • Verbal and written communication
  • Employee relations
  • Employee recognition
  • Action planning
  • Emergency response planning
  • Customer retention strategies
  • Resource management
  • Team-building activities
  • Staff engagement
  • Shift checklists
  • Shift leadership
  • Daily briefing facilitation
  • OSHA regulations compliance
  • Multitasking Abilities
  • Time management
  • Task prioritization
  • Data analysis
  • International mobility management
  • Logistics coordination
  • Project restructuring
  • Quality assurance
  • Issue research
  • Project planning
  • Team building
  • Relationship building
  • Multitasking
  • Organizational skills
  • Attention to detail
  • Active listening
  • Analytical thinking
  • Teamwork and collaboration
  • Excellent communication

Timeline

Shift Leader

Sport Endeavors
03.2024 - Current

Assistant Store Manager

Wingstop
03.2024 - Current

Assistant Manager

Taco Bell
10.2023 - 02.2024

General Manager

Bojangles' Famous Chicken 'n Biscuits
05.2017 - 02.2020

GED - Business

Southern High School
Jah-tario Mitchell