Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jahayra Granados

Montgomery Village,MD

Summary

Organize and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Capital Dentistry

Receptionist
07.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Associate of Science - Mathematics, Data Science

Montgomery College
Germantown, MD
06.2025

High School Diploma -

Watkins Mill High School
Gaithersburg, MD
06.2023

Skills

  • Complaint Management
  • Customer Satisfaction
  • Organization Skills
  • Performance improvement
  • Confirm Appointments
  • Time Management
  • Answer telephone Calls

Languages

Spanish
Native or Bilingual

Timeline

Capital Dentistry

Receptionist
07.2021 - Current

Associate of Science - Mathematics, Data Science

Montgomery College

High School Diploma -

Watkins Mill High School

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Jahayra Granados