Jah'Dez Santos
Lancaster,PA
Summary
I like to believe that I am a strong leader, I am very social and tend to prioritize listening to and helping solve my co workers and friends issues to the best of my ability. In my three years of working at Taco Bell, I became better at solving issues at hand, wether it may be an upset customer or even workplace bickering. I stay on top of work and tend to get distracted less than most people.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Taco Bell Manager
Taco Bell
880 East Main Street Ephrata, PA 17522
01.2021 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Ephrata Senior High School
Ephrata, PA06.2022
Medical Assistant
Lancaster County Career And Technology Center
Willow Street, PA05.2022
Skills
- Performance Management
- Staff Development
- Workforce Management
- Team Leadership
- Expectation Setting
- Staff Management
- Customer Relationship Management (CRM)
- Decision Making
- Conflict Resolution
- Problem Solving
- Customer Service
- Good Judgment
Certification
during my time in Lancaster County Career and Technology Center I have learned and completed the 10 hour OSHA.
Timeline
Taco Bell Manager
Taco Bell
01.2021 - Current
High School Diploma -
Ephrata Senior High School
Medical Assistant
Lancaster County Career And Technology Center