Jaheim Greene
Poughkeepsie,United States
Summary
With a proven track record at Cardinal Hayes Home for Children, I excel in enhancing the quality of life for the people we serve, excelling in roles requiring compassionate care and strong leadership. A strong advocate for community integration and promoting positive relations, which stands out, alongside a commitment to operational excellence and creative problem-solving in difficult situations.
Overview
5
5
years of professional experience
Work History
Assistant Residential Supervisor
Cardinal Hayes Home for Children
Millbrook, NY
11.2023 - Current
- Demonstrated competence in duties and responsibilities required.
- Promoted positive relations between residents and staff.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Promoted a positive workplace atmosphere through open communication channels that encouraged constructive feedback from all team members.
- Maintained up-to-date knowledge with cash-on-hand and ledgers to manage financial recordkeeping.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
DSP II
Cardinal Hayes Home For Children
Millbrook, NY
04.2023 - 11.2023
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Created Zoning Sheets for AM & PM schedules
- Overlooking schedule to build skills in leadership (finding coverage etc)
- Pulled Fire Drills
Direct Support Professional
Cardinal Hayes Home For Children
Millbrook, NY
01.2021 - Current
- Administered medication as directed by physician.
- Maintained clean, safe and well-organized patient environment.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
Picker
Gap Warehouse
Fishkill, NY
10.2020 - 12.2020
- Collected products from shelves to fill orders, carefully operating equipment and maintaining accuracy.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Crew Trainer
McDonald's
South Boston, VA
09.2019 - 08.2020
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service and sales techniques.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Maintained current knowledge of all team position requirements.
Education
Halifax County High School
South Boston, VA05.2020
Skills
- Bedside Care
- Household Cleaning
- Attentive to People
- Community Integration
- Service Documentation
- Caring Companionship
- Developmental Disabilities
- Menu Preparation
- Residential Support
- Assisting with Daily Living
- Medical Distribution
- Creative Thinking
- Vitals Monitoring and Documentation
Timeline
Assistant Residential Supervisor
Cardinal Hayes Home for Children
11.2023 - Current
DSP II
Cardinal Hayes Home For Children
04.2023 - 11.2023
Direct Support Professional
Cardinal Hayes Home For Children
01.2021 - Current
Picker
Gap Warehouse
10.2020 - 12.2020
Crew Trainer
McDonald's
09.2019 - 08.2020
Halifax County High School