Jaheim Mcdermott
Bronx,NY
Summary
Highly organized and dependable candidate skilled in managing multiple priorities with a positive attitude. Proven track record of meeting team goals by assuming extra responsibilities . Committed to delivering exceptional results and contributing to organizational success
Overview
5
5
years of professional experience
Work History
Airport Ramp Agent
American Airlines
06.2023 - 07.2024
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
- Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
DOT Courier
Fedex
08.2022 - 04.2023
- Drives numerous size company vehicles delivering valuable items to both commercial and residential buildings while maintaining great customer service completing daily tasks
- Achieved timely deliveries by closely adhering to established schedules and adjusting as necessary to account for traffic or weather disruptions.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Assisted in resolving client issues or concerns regarding deliveries, providing timely feedback to management for continuous improvement efforts.
Delivery/sales
Rent a center
02.2022 - 05.2022
- Often drives box trucks to deliver customers merchandise and make sure customers are satisfied with their purchase
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Receptionist Administrator
Helping Hands Health Care LLC
04.2020 - 03.2021
- Kept reception area clean and neat to give visitors positive first impression.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Sales associate
Footaction
06.2019 - 03.2020
- Maintaining an orderly appearance throughout the sales floor while able to meet the needs of the customer
- Performing daily department tasks such as inventory, stocks, etc
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Engaged with customers to build rapport and loyalty.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School -
Westchester square academy
06.2019
High School -
Poughkeepsie high school
04.2017
Skills
- Creative thinking
- Problem solving
- Teamwork
- Leadership
- Proficiency in Art
- Graphic design
- Dependability
- Responsible
Languages
English
Timeline
Airport Ramp Agent
American Airlines
06.2023 - 07.2024
DOT Courier
Fedex
08.2022 - 04.2023
Delivery/sales
Rent a center
02.2022 - 05.2022
Receptionist Administrator
Helping Hands Health Care LLC
04.2020 - 03.2021
Sales associate
Footaction
06.2019 - 03.2020
High School -
Poughkeepsie high school
High School -
Westchester square academy