Jaheim Williams
Lauderhill,FL
Summary
It is in my best interest in providing compassionate care and assistance to patients. Utilizes strong communication skills to ensure patients' needs are met efficiently. Track record of working collaboratively with healthcare teams to deliver exceptional patient support.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts Franchising
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Front Desk
Planet Fitness
Laude
07.2023 - 03.2024
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
- Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill.
- Balanced daily cash drawers meticulously; reconciled any discrepancies and prepared accurate reports for the accounting department.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- Streamlined front desk operations for increased efficiency and improved customer service.
Crew Member
Popeyes
Broward Blvd
12.2021 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Taco Bell
Broward
06.2021 - 09.2021
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Diploma - Home Health Aide
Truth Health Academy
7764 NW 44th St Sunrise, FL 33351 11.2024
High School Diploma -
Boyd H Anderson
3050 NW 41st St Lauderdale Lakes, FL 33309 06.2023
Skills
- CPR Certified
- Organizational skills
- Vital signs
- Communication
- Adaptability
- Listening
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
- Leadership qualities
- Heavy lifting
- Learning agility
- Safety
- Resilience and persistence
- Hospitality service expertise
- Visual communication
- Creativity and innovation
- Telephone etiquette
- Health code compliance
Timeline
Crew Member
Dunkin' Donuts Franchising
03.2024 - Current
Front Desk
Planet Fitness
07.2023 - 03.2024
Crew Member
Popeyes
12.2021 - 04.2023
Crew Member
Taco Bell
06.2021 - 09.2021
Diploma - Home Health Aide
Truth Health Academy
High School Diploma -
Boyd H Anderson