Jahida Helwani
Franklin Lakes,NJ
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Interpreter
Baystate Interpreters
Remote, Remote
05.2021 - Current
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Maintained message content, tone and emotion as closely as possible.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Live-In Nanny
Care.Com Inc.
Franklin Laks, NJ
01.2017 - 04.2022
- Encouraged children to be understanding and patient with others.
- Engaged with children on individual basis to build positive relationships.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Supervised children on playground to help develop physical and social skills.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Assisted with housekeeping duties, cooking, as well as running errands.
- Safely transported children to and from school, medical appointments and extra-curricular activities.
Preschool/Kindergarten Teacher
Dutch International School Beirut - The German School
Beirut
09.2013 - 11.2016
- Applied play-based strategies, including crafts and created and prepared, to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Used classroom observations to create written assessments of student performance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Prepare weekly plans and set objectives for themes.
- Lead group activities, discussion, and explanation using different techniques and strategies.
Fitness Club Manager
Go Shape Women's Fitness Club
Tripoli
08.2012 - 09.2013
- Designing and promoting activities to meet customer demand and generate revenue.
- Advertising and promoting club to increase usage.
- Recruiting, training and supervising, and managing staff.
- Carrying out health and safety checks on equipment and site.
- Follow up on maintenance, insurance, repairs, and cleaning.
- Handling complaints, incidents, accidents, and emergencies.
- Delivering fitness training and coaching in sports activities.
- Increased staff performance and engagement via motivational leadership.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Area Sales Manager
Tripoli Plaza Center Corporation
Tripoli
01.2012 - 08.2012
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Receptionist and Customer Service
Quality Inn Hotel
Tripoli
01.2011 - 01.2012
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
- Administer all reservations, cancellations and no-shows, in line with company policy.
- Keep up to date with current promotions and hotel pricing, to provide information to guests.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct regular security checks throughout day and report any security issues to line manager.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
Education
High School Diploma -
AIU High School
Miami, Florida04.2018
Skills
- Exceptional Organizational Skills
- MS Office
- Interpersonal Communication
- Multitasking Abilities
- Excellent Work Ethic
- Teamwork
- Leadership
Certification
- NHA Certified Phlebotomy Technician - February 2022
- Certified Medical Training Arabic Interpreter, Language Connections - December 2020
- Certified Community Arabic Interpreter, Language Connections - December 2020
- Early Childhood Development, AUL University - July 2014
- Certificate of Competency in English, University of Michigan - December 2012
- Microsoft Office, Al-Faihaa Vocational Cener- December 2010
Timeline
Interpreter
Baystate Interpreters
05.2021 - Current
Live-In Nanny
Care.Com Inc.
01.2017 - 04.2022
Preschool/Kindergarten Teacher
Dutch International School Beirut - The German School
09.2013 - 11.2016
Fitness Club Manager
Go Shape Women's Fitness Club
08.2012 - 09.2013
Area Sales Manager
Tripoli Plaza Center Corporation
01.2012 - 08.2012
Receptionist and Customer Service
Quality Inn Hotel
01.2011 - 01.2012
High School Diploma -
AIU High School
- NHA Certified Phlebotomy Technician - February 2022
- Certified Medical Training Arabic Interpreter, Language Connections - December 2020
- Certified Community Arabic Interpreter, Language Connections - December 2020
- Early Childhood Development, AUL University - July 2014
- Certificate of Competency in English, University of Michigan - December 2012
- Microsoft Office, Al-Faihaa Vocational Cener- December 2010
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