Summary
Overview
Work History
Education
Skills
Timeline

Jahiem Muhammad

Bethlehem

Summary

I'm excited to have a chance to apply for your company. Since I was 16 years old i've been working, and helping customers. Over this period of time I've gained strong communication skills, extremely strong problem-solving abilities, and the ability to provide excellent support to all of the customers I encounter. I am a reliable, hardworking, and disciplined young man. All attributes I developed while attending trade school, balancing hands-on training, a great deal of school coursework, and making sure I attended work throughout my time in high school. I thrive in fast-paced environments, manage multiple tasks efficiently, and take pride in my work and delivering top-quality service. I would love to welcome the opportunity to contribute my experience, dedication, and strong work ethic to your team.

Sincerely, Jahiem Muhmmad

Overview

8
8
years of professional experience

Work History

Door Handler

Reeb Milwork
12.2024 - Current
  • Assemble 90 doors Per day as a group
  • Painted each door
  • Repair damaged doors

Inbound Call Center Representative

Sequential Technology International
02.2022 - 10.2024
  • Managed high-volume inbound calls, ensuring excellent customer service and issue resolution.
  • Collaborated two cross-functional teams to improve service delivery and operational efficiency.
  • Developed training materials in 2 departments to enhance team knowledge and performance consistency.

Customer service

Dominos
03.2018 - 11.2020
  • While working at Domino's Pizza, I helped customers. I made orders and packaged them.
  • I worked at Domino's Pizza at the age of 16 until I was 18. Working at dominos helped me develop strong relationships with team members, fostering a positive work environment that enhanced productivity.

Education

LIberty High School -

Votec trade school, Bethlehem, PA
GPA: 3.2

Skills

  • Adaptability
  • data entry & accurate typing
  • Dependable, self-motivated, and detail-oriented

  • Critical thinking
  • Reliable
  • Problem-solving & conflict resolution

Timeline

Door Handler - Reeb Milwork
12.2024 - Current
Inbound Call Center Representative - Sequential Technology International
02.2022 - 10.2024
Customer service - Dominos
03.2018 - 11.2020
Votec trade school - LIberty High School,
Jahiem Muhammad