Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
Streamlined order fulfillment processes for increased efficiency and improved overall guest experience.
Continuously sought opportunities for improvement within daily tasks or operational processes to increase overall efficiency.
Social Media Assistant
Daily Forty-Niner Newspaper
07.2023 - 12.2023
Created engaging content to keep social media channels updated and on brand.
Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.
Boosted engagement through regular posting of relevant and interactive content on various social media platforms.
Facility Services Student Assistant
CSULB Associated Students Inc.
02.2023 - 12.2023
Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Worked in a fast-paced environment, responding to urgent changes and requests, ensuring events and equipment were set up safely and met the client's expectations.
Education
Emergency Medical Technician (EMT) Program -
UCLA Center For Prehospital Care
Los Angeles, CA
12-2024
Bachelor of Arts - Journalism
California State University, Long Beach
Long Beach, CA
12-2023
Skills
Communication Skills
Adaptability and resilience
Organization and planning
Multitasking
Basic life support
Compassionate
Certification
Basic Life Support (BLS) Certification - American Heart Association
Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications.
Sr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC UniversalSr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC Universal