JAHIRA RUSSELL
Summary
A strong commitment to providing exceptional service and a passion for hospitality are reflected in the experience gained in fast-paced food and beverage environments. Effective collaboration with team members has been showcased, ensuring a welcoming atmosphere and satisfied customers. Eager to contribute to a mission focused on creating memorable experiences while leveraging a background in service and teamwork within diverse settings.
Overview
5
5
years of professional experience
Work History
Waitress and Host
Trijam
06.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Warehouse Associate
FedEx
11.2023 - 01.2024
- Highlight your accomplishments, using numbers if possible
Bartender/Server
The shrine Brooklyn inc
12.2021 - 05.2022
- Take and prepare food and drink orders for customers of this hotel bar-restaurant
- Welcome guests and provide food and drink menus
- Collaborate with barbacks and other team members to keep facility clean, organized, and well stocked
- Process customer payments quickly and accurately
Warehouse Associate
Amazon
07.2021 - 03.2022
Student Intern
Blue rose Fashion internship
03.2021 - 06.2021
Team Member
Breezy dogs food truck
01.2021 - 02.2021
- Make hotdogs
- Prepare orders
Sales Associate
Sears
10.2019 - 03.2020
- Shelf-irresponsibility organizing displays
- Welcoming customers, maintaining floor appearance, directing customers to goods and operating cash registers
Techie youth
Summer Youth Employment Program
07.2019 - 08.2019
- Computer programming
Education
College in Surgical Technology -
CUNY Kingsborough Community College
03.2022
High School Diploma -
W. H. Maxwell Career & Technical Education High School
06-2021
Skills
- Excel
- Microsoft Excel
Websites
Accomplishments
- Enhanced Customer Satisfaction, Improved customer satisfaction by 20% through excellent service.
- Training New Staff, Trained 5 new bartenders in drink preparation and service.
- Efficient Transaction Processing, Processed over 50 transactions daily with 98% accuracy.
- Inventory Management Excellence, Maintained stock accuracy with 95% inventory control at Amazon.
Timeline
Warehouse Associate
FedEx
11.2023 - 01.2024
Waitress and Host
Trijam
06.2023 - Current
Bartender/Server
The shrine Brooklyn inc
12.2021 - 05.2022
Warehouse Associate
Amazon
07.2021 - 03.2022
Student Intern
Blue rose Fashion internship
03.2021 - 06.2021
Team Member
Breezy dogs food truck
01.2021 - 02.2021
Sales Associate
Sears
10.2019 - 03.2020
Techie youth
Summer Youth Employment Program
07.2019 - 08.2019
College in Surgical Technology -
CUNY Kingsborough Community College
High School Diploma -
W. H. Maxwell Career & Technical Education High School