Jahkel Wilson
New York,NY
Summary
To enhance my educational and professional skills in a new and challenging workplace while enhancing the company and pursuing my degree.
- Organized and managed inventory systems to ensure product availability and efficient stock control
- Provided exceptional customer service and technical support, resolving inquiries and ensuring satisfaction
- Developed and implemented marketing strategies to enhance brand visibility and attract new customers
- Contributed to business growth through identifying new opportunities and optimizing operations
- Conducted B2B sales, including prospecting, negotiating, and closing deals with commercial clients
- Built and maintained long-term customer relationships, driving retention and repeat business
Overview
6
6
years of professional experience
Work History
COO
Five Star Precious Metals
New York, NY
06.2020 - Current
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
- Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
- Spearheaded strategic planning initiatives for long-term growth and profitability.
- Oversaw the development of new products or services from conception to market launch.
- Mentored employees at all levels within the organization to support their professional development goals.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
- Evaluated emerging technologies as potential tools for enhancing business processes or improving overall performance.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Drove process improvements across multiple business units, resulting in increased productivity levels.
- Implemented innovative solutions to drive continuous improvement in product quality and customer satisfaction.
- Aligned corporate strategy with industry trends by staying current on best practices within the competitive landscape.
- Navigated complex regulatory environments to ensure compliance across all aspects of operations.
- Established metrics-based performance evaluations for a more objective assessment of employee contributions.
- Championed change management initiatives for smoother organizational transitions during periods of growth or restructuring.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Represented organization at industry conferences and events.
- Formulated and executed strategic initiatives to improve product offerings.
- Oversaw divisional marketing, advertising and new product development.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Monitored key business risks and established risk management procedures.
Public Relations Manager
Five Star Precious Metals LLC
New York, New York
06.2019 - 03.2020
- Update Website daily.
- Calculate Prices.
- Monitor and control social media output.
- Business runs.
Education
No Degree - Business
Florida Agricultural And Mechanical University
Tallahassee, FLHigh School Diploma - undefined
Wharton High School
05.2018
Skills
- Intermediate level Bilingual (Spanish, English)
- Extremely punctual
- Quick learner
- Great work ethic
- Wordsmith
- Memorization
- Effective Communication
- Listening
- Organizational development
- Strategic partnerships
- Process improvement
- Business development
- Strategic planning
- Marketing
- Risk management
- Executive leadership
- Delegation
- Management
- General management and administration
- Business analysis
- Policy development
- People and culture
- Negotiation
- Strategic business planning
- Revenue growth
- Marketing expertise
- Effective public speaker
- Employee motivation and performance
- Analytical and critical thinker
- Balanced work ethic
- Adaptable and flexible
- Innovative and visionary
- Change and growth management
- Client relationship building
- Leadership and people development
- Articulate communication
- Client engagement
- Approachable leader
Timeline
COO
Five Star Precious Metals
06.2020 - Current
Public Relations Manager
Five Star Precious Metals LLC
06.2019 - 03.2020
High School Diploma - undefined
Wharton High School
No Degree - Business
Florida Agricultural And Mechanical University