Jahkira Ramsey
Hyattsville,MD
Summary
Dynamic professional with a proven track record at Contemporary Services Corporation, excelling in crowd management and public safety. Skilled in training new hires and optimizing event logistics, I consistently enhanced attendee satisfaction. A fast learner with strong decision-making abilities, I thrive in high-pressure environments, ensuring safety and compliance while delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Event Staff Member
Contemporary Services Corporation.
02.2025 - Current
- Supervised event security operations to ensure safety and compliance with regulations.
- Coordinated crowd management strategies to enhance attendee experience and minimize disturbances.
- Trained new staff on emergency protocols and effective communication techniques.
- Coordinated logistics for equipment rental and transportation, optimizing resource allocation for events.
- Developed training materials for staff onboarding, streamlining the integration process for new hires.
- Implemented best practices in event execution that improved overall attendee satisfaction ratings consistently.
Seasonal Worker
Amazon
11.2024 - Current
- Operated material handling equipment to efficiently move products within warehouse environment.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of supplies.
- Assisted in training new team members on safety protocols and operational procedures.
- Coordinated workflow among team members to optimize processing times and reduce bottlenecks.
- Collaborated with management to develop strategies for peak season staffing and resource allocation.
- Monitored performance metrics, identifying areas for improvement to elevate overall team effectiveness.
Trainer
Chick-fil-A
11.2022 - 09.2025
- Developed and delivered training sessions on customer service excellence to enhance team performance.
- Implemented onboarding programs for new hires, improving retention and engagement rates.
- Conducted regular assessments of team skills, identifying areas for improvement and tailoring training accordingly.
- Collaborated with management to refine training materials, ensuring alignment with company standards and values.
Hairstylist's Assistant
The Beauty Beholders
01.2020 - 01.2025
- Supported stylists in delivering high-quality hair services and treatments.
- Prepared workstations with necessary tools and products for efficient service delivery.
- Assisted with client consultations to understand preferences and recommend suitable styles.
- Maintained inventory levels of salon products, ensuring timely restocking as needed.
- Streamlined appointment scheduling process, enhancing overall client experience.
- Implemented organizational systems for tools and equipment, improving workflow efficiency.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MDSkills
- Public safety awareness
- Crowd management
- Physical fitness
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Fast learner
- Time management
- Computer skills
Certification
- BLS Provider License - 10/24/2024 to 10/31/2026
Timeline
Security Event Staff Member
Contemporary Services Corporation.
02.2025 - Current
Seasonal Worker
Amazon
11.2024 - Current
Trainer
Chick-fil-A
11.2022 - 09.2025
Hairstylist's Assistant
The Beauty Beholders
01.2020 - 01.2025
High School Diploma -
Frederick Douglass High School