Proactive and adaptable individual with a versatile background in customer service and safety management. Known for attention to detail and effective conflict resolution, ready to support team goals and enhance customer experiences.
Overview
2
2
years of professional experience
Work History
Head Cashier
Lowe's
Charleston, West Virginia
05.2026 - Current
Managed cash register operations and ensured accurate cash handling procedures.
Assisted customers with product inquiries and returns to enhance satisfaction.
Maintained cleanliness and organization of the checkout area for a pleasant environment.
Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
Lifeguard
City Of Charleston
Charleston, West Virginia
06.2025 - 08.2025
Monitored pool areas for safety and compliance with city regulations.
Enforced facility rules to ensure a safe environment for all patrons.
Conducted routine inspections of pool equipment and facilities for maintenance needs.
Communicated effectively with visitors regarding safety protocols and facility hours.
Attended training sessions to enhance lifesaving skills and emergency response techniques.
Monitored swimmers to ensure safety in the pool area.
Maintained constant surveillance of patrons in the swimming area at all times.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Filled out incident and accident reports and submitted to supervisor.
Cashier
Taco Bell
Smithers, West Virginia
08.2024 - 05.2025
Assisted customers with menu selections and special requests to enhance dining experience.
Operated cash register, ensuring accurate processing of payments by cash, check, credit card, and gift card.
Handled cash, credit, and electronic payments securely while issuing receipts and providing change.
Delivered efficient service in payment processing, maintaining high accuracy throughout transactions.