Jahla Baker
Hamtramck,MI
Summary
Experienced patient care and crisis intervention professional with a strong record of maintaining safety and compliance. Builds effective client relationships and supports stable outcomes in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Caregiver
Heavenly hands community help group LLC
Detroit, Michigan
04.2025 - 01.2026
- Assisted clients with daily living needs and personal care tasks to promote independence and comfort.
- Provided companionship and emotional support to enhance the well-being of individuals needing assistance.
- Administered medications to clients according to healthcare provider instructions.
- Supported clients in mobility and transportation to appointments or activities.
- Cultivated positive relationships with clients to improve their overall quality of life.
- Kept client environments safe, clean, and organized at all times.
- Documented client progress and reported changes in condition promptly.
Manager's Assistant
Delta
Detroit, Michigan
01.2024 - 03.2025
- Prepared reports and presentations for management review and decision-making.
- Supported communication across departments to keep operations and collaboration running smoothly.
- Shared important information with team members to enhance collaboration, and resolved administrative issues to support team members.
- Trained new employees on office protocols and software applications to ensure smooth onboarding.
- Resolved customer issues promptly to support retention and service quality.
- Greeted visitors pleasantly, answered phone calls, and managed the front reception desk.
- Organized office supplies by categorizing and labeling items on shelves. and maintained inventory levels for efficient workflow.
Education
High School Diploma -
Central Highschool
Detroit, MI06-2018
Skills
- Medication administration
- Patient care
- Mobility support
- Hygiene support
- Client progress documentation
- Home environment management
- Safety compliance
- Client education
- Crisis intervention
- Client relationship management
- Emotional assistance
- Detail orientation
- Workflow prioritization
- Disability assistance
- Interdepartmental communication
- Stress reduction
Accomplishments
- contributor for non-profit organization
Affiliations
- Volunteer work, community service, philanthropy
Timeline
Caregiver
Heavenly hands community help group LLC
04.2025 - 01.2026
Manager's Assistant
Delta
01.2024 - 03.2025
High School Diploma -
Central Highschool