Jahlil Jama
Fort Worth,Texas
Summary
Reliable and motivated team member with leadership experience in fast-paced retail and food service environments. Proven ability to manage operations, deliver excellent customer service, and support team performance under pressure. Know for strong work ethic, punctuality, and effective communication. Seeking to contribute to a dynamic team while continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Crew Member
Taco Bell
Fort Worth, TX
02.2026 - 03.2026
- Delivered exceptional customer service in fast-paced environment, enhancing guest experiences.
- Operated safety equipment and maintained cleanliness of fast food facilities.
- Collaborated with team to ensure efficient daily operations and optimal guest satisfaction.
- Responded promptly to guest inquiries and resolved issues to maintain high service standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Warehouse Worker
FedEx
Fort Worth, TX
10.2025 - 02.2026
- Streamlined order fulfillment procedures, reducing processing time for shipments.
- Collaborated with team members to optimize workflow and enhance productivity during peak periods.
- Implemented process improvements that increased operational efficiency and reduced errors in order packing.
- Assisted in maintaining cleanliness and organization of warehouse space to support smooth operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 130 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Shift Lead
Chicken Express
Fort Worth, TX
11.2022 - 10.2025
- Managed opening and closing tasks, including till balancing and daily prep.
- Trained new staff and delegated responsibilities to support smooth shift operations.
- Ensured store cleanliness and enforced safety standards.
- Oversaw accurate cash handling and documentation throughout shifts.
- Oversaw daily operations to ensure efficiency and adherence to company policies.
Retail Worker
Hobby Lobby
Fort Worth, TX
10.2024 - 01.2025
- Welcomed customers and assisted in locating and selecting merchandise.
- Restocked and organized merchandise displays to enhance visual appeal.
- Communicated effectively with team members and customers to ensure smooth operations.
- Maintained a clean, safe, and inviting store environment.
- Helped onboard and train new hires, reinforcing store procedures and service standards.
Crew Member
Urban Air
Fort Worth, TX
06.2022 - 01.2023
- Operated front counter and drive-thru, taking orders and managing payments.
- Prepared food items efficiently while maintaining quality standards.
- Multitasked in a high-energy environment with consistent accuracy.
- Collaborated with teammates and accepted feedback to improve service.
Education
High School -
Keller Learning Center
Keller, TX12-2024
Airframe And Powerplant Rating License - Aviation
Aviation Institute of Maintenance
Irving, TX08-2027
Skills
- Customer Service & Communication
- Cash Handling & POS Systems
- Teamwork & Collaboration
- Time Management & Multitasking
- Problem-Solving
- Reliability & Punctuality
- Organization & Attention to Detail
Timeline
Crew Member
Taco Bell
02.2026 - 03.2026
Warehouse Worker
FedEx
10.2025 - 02.2026
Retail Worker
Hobby Lobby
10.2024 - 01.2025
Shift Lead
Chicken Express
11.2022 - 10.2025
Crew Member
Urban Air
06.2022 - 01.2023
High School -
Keller Learning Center
Airframe And Powerplant Rating License - Aviation
Aviation Institute of Maintenance