Summary
Overview
Work History
Education
Skills
Timeline
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Jahmal Wynter

Jahmal Wynter

Summary

I'm a recent graduate of Miami University in Oxford, Ohio, and Currently enrolled in an MBA program at Slippery Rock University in Slippery Rock, Pennsylvania. During my time at Miami University, I have had the opportunity to build real life experiences in marketing, management, and the business field. I also created and managed two separate e-commerce stores selling medical products and a phone repair service company. Through both e-commerce platforms, I learned critical marketing signals to identify the needs of customers. Additionally, I learned to align the mission of the company and evaluate stakeholders and the market to sell and release specific products. Through strong customer service and great critical thinking skills, I improved consumer engagement by 75% in both stores. I believe I am prepared with the skills to successfully perform to the best of my ability.

Overview

4
4
years of professional experience

Work History

Account Manager

Solano Executives
06.2022 - 10.2022
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Liaised between account holders and various departments.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

Founder and Content Creator

IdealBack
03.2021 - 02.2022
  • Learned to use drop shipping Method to sell and advertise back products
  • Sold over 500 units
  • Managed 4 personnel teams to communicate with customers to fulfill and ship orders worldwide
  • Build and developed ADS for website using platforms such as Facebook, Google, and Taboo la
  • Corresponded with over 20 advertising companies and collected 1 month of market research to formulate an industry analysis for launch of company's website
  • Created 2 company websites, shipping, and product system by developing a new filing method to establish better efficiency in-store orders
  • Strengthened content through proofreading and editing.
  • Develop original content through social listening and independent sources.

Founder and Head Technician

Mr. Fix, Jahmal
10.2017 - 11.2019
  • Specialized in repairing phones and frequently worked with multiple manufactured models and companies
  • Analyzed user generated trouble tickets to create a resolution to 200 phone's technical issues
  • Repaired and sold over 200 refurbished phones locally and internationally
  • Maintained quality assurance and customer satisfaction objectives.
  • Organized work to meet demanding production goals.
  • Executed diagnostics, troubleshooting and evaluations on multiple devices.

Camera Operator

Highland Athletics- Basketball and Baseball, Highland Community College, Broadcast Media Highland
01.2019 - 05.2019
  • Recorded and determined optimal footage of basketball and baseball games
  • Complied, recorded and interviewed Highland Community College Athletes after games
  • Set up equipment for inside and outside shots.
  • Checked composition and lighting of shots before beginning shoots.
  • Interacted with directors, producers and talent while remaining focused and professional at all times.

Assistant Librarian

Highland Community College, Libraries Highland
08.2018 - 05.2019
  • Accommodated students in conducting research and utilize resources for homework assignments and projects
  • Consolidated and performed regular cataloging of new acquisitions, maintaining accurate data and building a strong knowledge base of library materials
  • Dealt with coordination and library operations, checking books in and out for 100 students daily
  • Placed books on proper shelves when returned to circulation.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
  • Showed patrons where to find library resources and collected equipment, reference pieces and other items.

Education

MBA - Management & Marketing

Slippery Rock University
Slippery Rock, PA
12.2023

Bachelor of Science - Sports Leadership And Management

Miami University
Oxford, OH
05.2021

Associate of Science - General Studies

Highland Community College
Highland, KS
05.2019

Skills

  • Customer & data analysis
  • Market research & trend analysis
  • Risk management
  • Microsoft Office
  • Persuasive Negotiations
  • Teamwork and Collaboration
  • Strategic Account Planning
  • Verbal and Written Communication
  • Business Development
  • Customer Service
  • Project Management

Timeline

Account Manager

Solano Executives
06.2022 - 10.2022

Founder and Content Creator

IdealBack
03.2021 - 02.2022

Camera Operator

Highland Athletics- Basketball and Baseball, Highland Community College, Broadcast Media Highland
01.2019 - 05.2019

Assistant Librarian

Highland Community College, Libraries Highland
08.2018 - 05.2019

Founder and Head Technician

Mr. Fix, Jahmal
10.2017 - 11.2019

MBA - Management & Marketing

Slippery Rock University

Bachelor of Science - Sports Leadership And Management

Miami University

Associate of Science - General Studies

Highland Community College
Jahmal Wynter