Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jahmari Clement

Kissimmee,FL

Summary

Experienced professional with a strong background in technical support and warehouse operations, Proficient in remote support, troubleshooting, and providing exceptional customer service to enhance client satisfaction. Demonstrates expertise in packaging, labeling, and adaptability to excel in diverse roles, improving operational efficiency and safety.

Overview

9
9
years of professional experience

Work History

Uber Lyft

Uber And Lyft
Orlando, FL
04.2022 - Current

Uber / Lyft – Independent Driver.

Orlando, FL • 02/2022 – Present

  • Provided prompt and professional transportation services while maintaining a 4.9+ customer rating.
  • Delivered excellent customer service to a diverse clientele, including conflict resolution and route optimization.
  • Maintained a clean, safe, and well-functioning vehicle, performing daily inspections and minor maintenance.
  • Demonstrated reliability, punctuality, and attention to detail.

Technical Support Associate

SMART-IT Solutions
Fort Lauderdale, FL
02.2022 - Current
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.

Warehouse Associate

Rooms To Go
Pompano Beach, FL
05.2020 - 09.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.

Roofing Laborer

Advanced Roofing
Fort Lauderdale, FL
06.2018 - 03.2020
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
  • Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.

Warehouse Fulfillment Associate

Toys"R"Us
Coral Springs, FL
10.2016 - 05.2018
  • Wrapped pallets in shrink wrap prior to loading.
  • Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.

Education

Coral Glades Highschool
Coral Springs, FL
06.2017

Skills

  • Remote Support
  • Troubleshooting
  • Hardware diagnostics
  • Packaging and Labeling
  • Picking and Packing
  • Loading and unloading
  • Power Tool Operation
  • Hand-tool proficiency
  • Construction Site Knowledge
  • Reliability and punctuality
  • Customer Service
  • Active Listening

Timeline

Uber Lyft

Uber And Lyft
04.2022 - Current

Technical Support Associate

SMART-IT Solutions
02.2022 - Current

Warehouse Associate

Rooms To Go
05.2020 - 09.2021

Roofing Laborer

Advanced Roofing
06.2018 - 03.2020

Warehouse Fulfillment Associate

Toys"R"Us
10.2016 - 05.2018

Coral Glades Highschool
Jahmari Clement