Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jahmari Holder

Dallas

Summary

My ability to foster customer loyalty and manage financial transactions stands out, showcasing my blend of technical and interpersonal skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Customer Care Representative

RemX
05.2023 - 05.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Sales Associate

Old Navy
09.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

DTLR
02.2022 - 09.2022

Provided a relaxing experience for each customer and ensured the quality of the products they shopped for every service and assist with shopping needs.

  • Stocked backroom inventory
  • always
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

South East
Raleigh, NC
05.2023

Skills

  • Customer Service
  • Inbound Customer Service
  • Data Entry
  • Call center experience
  • Complaint Handling
  • Money handling abilities

Timeline

Customer Care Representative

RemX
05.2023 - 05.2024

Sales Associate

Old Navy
09.2022 - 05.2023

Sales Associate

DTLR
02.2022 - 09.2022

High School Diploma -

South East
Jahmari Holder