Jahmier Eldridge
Philadelphia,PA
Summary
Very detail-oriented individual, with strong technical skills and an ability to learn concepts quickly. Diligent worker and a team player who possesses the mindset to complete all tasks at hand. Currently seeking employment where I can best utilize my interpersonal and educational skills.
Overview
11
11
years of professional experience
Work History
Driver
UBER/LYFT
05.2016 - 05.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Established a 5 star driver rating.
Customer Service Representative
BioTel Heart
10.2018 - 03.2019
- Troubleshooted customers issues with heart monitor!
- Handled customer inquiries and suggestions courteously and professionally.
- Managed over 50 customer calls per day.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Driver
Parts Distribution Express
03.2017 - 11.2017
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered auto parts and other products to customer's on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Server
Red Lobster
02.2016 - 07.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Call Center Representative
Philadelphia Parking Authority
05.2012 - 08.2016
- Great experience in the field of customer service and was awarded the best call rep award two consecutive months.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
After School Counselor
City of Philadelphia
06.2012 - 09.2018
- WITH YOUTH 5 YEARS OF AGE AND OLDER.
- Coordinated after-school activities contributing to individual student growth, development and fun.
- Built productive, lasting connections with individual students.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
- Walked 12-20 kids from school to the afterschool program, navigating through busy city traffic!
Education
Bachelor of Science - Health Science/Sports Medicine
Virginia State University
Petersburg, VA12.2017
Associate of Science - Health Science
Virginia State University
Petersburg, VA2015
Skills
- Excellent communication skills
- Creative problem solver
- Cooperative team member
- Outstanding customer service
- Pays attention to detail
- Works well with youth
- Energetic
- Very organized
- Sports Enthusiast
- Time Management
- Adjusting Routes
- Excellent with numbers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
BioTel Heart
10.2018 - 03.2019
Driver
Parts Distribution Express
03.2017 - 11.2017
Driver
UBER/LYFT
05.2016 - 05.2023
Server
Red Lobster
02.2016 - 07.2016
After School Counselor
City of Philadelphia
06.2012 - 09.2018
Call Center Representative
Philadelphia Parking Authority
05.2012 - 08.2016
Bachelor of Science - Health Science/Sports Medicine
Virginia State University
Associate of Science - Health Science
Virginia State University