Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Welcomer/Customer Greeter
Andretti's Karting and Games
Grand Prairie, TX
07.2024 - Current
Responded promptly and courteously to customer inquiries and requests for assistance.
Greeted customers upon their arrival and provided them with a warm welcome.
Worked closely with other team members to ensure excellent customer service was delivered consistently.
Provided assistance to other departments when needed.
Offered solutions to customer complaints in a friendly manner while maintaining professional composure.
Demonstrated excellent problem-solving skills when addressing customer concerns.
Maintained cleanliness of front entry area.
Guest Services Associate
Bolder Adventure Park
Grand Prairie, TX
06.2023 - 02.2024
Greeted customers in a friendly and professional manner.
Assisted with training new Guest Services Associates on proper procedures.
Ensured compliance with safety regulations and company policies.
Provided support during peak hours in order to maintain excellent customer service standards.
Resolved customers' complaints in a timely and efficient manner.
Assisted with scheduling and bookings of customers' birthday parties.
Floor Lead/ Customer Relations
Urban Air Trampoline and Adventure Park
Mansfield, TX
09.2022 - 05.2023
Created a positive environment for customers by providing exceptional service at all times.
Adhered to company standards regarding cleanliness and organization within my area.
Ensured that all safety protocols were followed to prevent accidents or injuries.
Monitored store operations to ensure compliance with established policies and procedures.
Labor and Delivery Nurse at Texas Health Harris Methodist Hospital Fort WorthLabor and Delivery Nurse at Texas Health Harris Methodist Hospital Fort Worth