Jahnae Hatley
Los Angeles,CA
Summary
Accomplished business professional transitioning a robust background in sales and customer service to the field of elementary education. Proven history of improving student learning outcomes by adapting lesson plans to student needs. Dedicated to promoting academic performance and fostering social skills and character development. Offering exceptional interpersonal interaction and conflict resolution skills. Highly organized and motivated, with a renowned ability to motivate, inspire, and direct others in a supportive environment.
Overview
10
10
years of professional experience
Work History
Behavioral Interventionist
Cortica Behavioral Health Inc.
Torrance, CA
02.2024 - Current
- Improve behavioral outcomes by designing and implementing individualized intervention plans for students.
- Enhance student engagement with evidence-based strategies such as token economies and self-monitoring techniques.
- Reduce classroom disruptions by providing proactive support to teachers in managing challenging behaviors.
- Collaborate with multidisciplinary teams to develop comprehensive behavior support plans, resulting in improved student functioning.
- Promote positive learning environments by modeling appropriate social skills and fostering respectful interactions among students.
Project Reach - Toro Tutor
CSUDH Foundation
Carson, CA
02.2021 - 09.2023
- Established positive relationships with both students and teachers, fostering open communication regarding academic progress and goals.
- Supported students with helpful study habits and reading strategies.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Assessed over 50 student learning needs and provided relevant instruction to close knowledge gaps.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Administered standardized tests to assess student strengths and weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Service Experience Representative
Nordstrom Rack
Redondo Beach, CA
07.2018 - 03.2020
- Utilized extensive product knowledge to recommend suitable solutions and upsell additional services when appropriate.
- Trained new personnel regarding company operations, policies and services.
- Developed tailored solutions for unique customer needs, resulting in increased sales opportunities.
- Maintained up-to-date knowledge of product and service changes.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Men's and Shoes Department, Team Leader
Target
Inglewood, CA
07.2017 - 06.2018
- Oversaw day-to-day activities of 20 employees in retail and sales establishment, fostering inspiring atmosphere to optimize employee experiences.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Logistics and Flow Team Member
Target
Inglewood, CA
01.2014 - 07.2017
- Located needed merchandise in inventory using Oracle Exadata software and placed on skids for transport to shelves.
- Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking.
- Picked and packed order items.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Unloaded packages from incoming trucks to inspect contents.
- Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
Education
Bachelor of Arts - Sociology
California State University - Dominguez Hills
Carson, CA05.2022
Associates of Transfer - Sociology
West Los Angeles College
Culver City, CA06.2020
Associate of Arts - Arts And Humanities
West Los Angeles College
Culver City, CA06.2020
Associate of Arts - Behavioral And Social Sciences
West Los Angeles College
Culver City, CA06.2020
Associate of Arts - Health Profession
West Los Angeles College
Culver City, CA06.2020
Skills
- Conflict and Dispute Resolution
- Behavior Modification Techniques
- Exceptional Verbal and Interpersonal Communication
- Motivating, Inspiring, and Supporting Others
- Nurturing Potential in Others
- Record Keeping, Filing, and Documentation
- Self-Regulation Strategies
- Working with Individuals to Ensure Needs are Met
Quote
"Success is to be measured not so much by the position that one has reached in life as by the the obstacles which he has overcome while trying to succeed."
Booker T. Washington
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsPaid sick leaveFlexible work hours401k matchWork from home optionCareer advancementTeam Building / Company RetreatsPaid time offStock Options / Equity / Profit SharingPersonal development programsTimeline
Behavioral Interventionist
Cortica Behavioral Health Inc.
02.2024 - Current
Project Reach - Toro Tutor
CSUDH Foundation
02.2021 - 09.2023
Service Experience Representative
Nordstrom Rack
07.2018 - 03.2020
Men's and Shoes Department, Team Leader
Target
07.2017 - 06.2018
Logistics and Flow Team Member
Target
01.2014 - 07.2017
Bachelor of Arts - Sociology
California State University - Dominguez Hills
Associates of Transfer - Sociology
West Los Angeles College
Associate of Arts - Arts And Humanities
West Los Angeles College
Associate of Arts - Behavioral And Social Sciences
West Los Angeles College
Associate of Arts - Health Profession
West Los Angeles College