Jahnae Sterling

• Coordinated baggage handling processes to ensure timely departures and arrivals.
• Assisted in aircraft turnarounds, optimizing efficiency during peak operational hours.
• Monitored safety protocols, maintaining compliance with aviation regulations and standards.
• Managed cargo loading operations, adhering to weight distribution guidelines for safety.
• Understood FAA, TSA and airport regulations and verified compliance.
• Collaborated with team members to resolve passenger inquiries and enhance customer satisfaction.

* Demonstrated leadership and discipline during military training exercises, fostering teamwork and cohesion.

* Operate effectively under pressure while adhering to strict procedures and safety protocols.

* Successfully completed Basic Combat Training and Advanced Individual Training (February 2022-June 2022).

* Participated in monthly drills and annual training, ensuring mission readiness and operational effectiveness.

• Maintained high physical fitness levels to meet demanding operational standards and enhance performance in challenging conditions.

• Inspected runways and taxiways, airfield lighting, parking aprons, hangars, fuel storage areas and perimeter fences and gates for hazardous aviation conditions.
• Conducted pre-flight checks on equipment and supplies, ensuring readiness for operational demands.
• Utilized communication systems effectively to relay important information among ground crews.
• Supported training initiatives for new agents, sharing best practices and operational procedures.