Jah'Niah Durham
Homestead,FL
Summary
Reliable and adaptable security professional with hands-on experience in access control, entry screening, and public safety. Skilled in operating walk-through magnetometers, hand-held metal detectors, and conducting pat-down searches in compliance with safety protocols. Proficient in surveillance monitoring, incident reporting, and coordinating responses via two-way radio. Known for strong communication, conflict resolution, and the ability to maintain professionalism in high-pressure environments. Flexible and dependable, with a proven track record of protecting people and property across diverse settings.
Overview
3
3
years of professional experience
Work History
Security Officer
Best Security And Crowd Control
03.2023 - 12.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted thorough patrols, identifying potential hazards and addressing concerns proactively
- Collaborated with law enforcement during incidents, maintaining clear communication and reporting protocols.
- Implemented crowd control measures during events, ensuring compliance with safety regulations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Telemarketer
Alorica
01.2022 - 08.2022
- Professionally communicated with 100+ customers daily, maintaining composure in challenging situations.
- Followed strict scripts and compliance regulations, demonstrating attention to detail and adherence to policy.
- Managed high-pressure situations while meeting performance goals, developing strong multitasking and time management skills.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06-2022
Miami Dade College
Miami, FLSkills
- Patrols
- Conflict resolution and De-escalation
- Access control procedures
- Professional communication
- Customer service under pressure
- Visitor tracking
- Coordinated response via two-way radio
- Entrance control
- ID verification
- Bag searches
Languages
English
Timeline
Security Officer
Best Security And Crowd Control
03.2023 - 12.2024
Telemarketer
Alorica
01.2022 - 08.2022
High School Diploma -
Homestead Senior High School
Miami Dade College
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