Jahniese Thomas
Atlanta,GA
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
3
3
years of professional experience
Work History
Team Leader
McDonald's
Atlanta
10.2025 - 02.2026
- Supervised team members during peak service hours to maintain high service standards.
- Trained new employees on customer service protocols to ensure consistent service delivery.
- Monitored inventory levels and restocked supplies.
- Ensured cleanliness and organization of workstations.
- Assisted in resolving customer complaints effectively, enhancing customer satisfaction.
Security Officer
Greenfield
St Louis, MO
03.2025 - 08.2025
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and address potential security risks.
- Responded swiftly to alarms and emergencies, following established protocols.
- Enforced facility rules and regulations, maintaining order among visitors and employees.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Ramp Agent
Spirit Airlines Inc.
Atlanta, GA
01.2024 - 01.2025
- Loaded and unloaded baggage from aircraft efficiently.
- Operated ground support equipment safely and effectively.
- Ensured timely delivery of passenger luggage to the terminal.
- Conducted safety checks on all ramp equipment daily.
- Assisted with the boarding process for arriving flights.
Team Member
McDonald's
St Louis, Missouri
02.2023 - 11.2023
- Prepared food items quickly and efficiently for customer orders.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely, following all health regulations.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
Education
Moncler North High School
Florissant, MOSkills
- Team leadership
- Customer service
- Safety protocols
- Security monitoring
- Conflict resolution
- Process optimization
- Team collaboration
- Effective communication
- Attention to detail
- Organizational skills
- Workflow management
- Shift scheduling
- Analytical thinking
- Client support
- Loss prevention
- Process improvement
Timeline
Team Leader
McDonald's
10.2025 - 02.2026
Security Officer
Greenfield
03.2025 - 08.2025
Ramp Agent
Spirit Airlines Inc.
01.2024 - 01.2025
Team Member
McDonald's
02.2023 - 11.2023
Moncler North High School